# How to unsilence a user who innocently tried to copy & paste and got silenced
**URL:** https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988
**Category:** Support
**Created:** [January 8, 2019, 5:16pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988 "2019-01-08T17:16:44Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@CapedCrusader](https://meta.discourse.org/u/CapedCrusader)
#### Post date: [January 8, 2019, 5:16pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/1 "2019-01-08T17:16:44Z")
Very grateful that Discourse shoots down spam. No human community can exist with bots littering everything.
However, when a new user innocently copy & pasted her post, it appears that our “sysadmin” silenced her automatically. (Screenshot: [2019-01-08\_1837 - TechSmith Screencast](https://www.screencast.com/t/Im6TQ53RLLC))
When I check her “Silence” status, she doesn’t appear to be silenced.
Yet this user has received several replies to her post and not responded in a few weeks. How do I unsilence her (if she is silenced)?
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [January 8, 2019, 5:29pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/2 "2019-01-08T17:29:17Z")
> [@CapedCrusader](#):
>
> How do I unsilence her (if she is silenced)?
You can do it from her admin user profile. Enter her profile and click the Admin button on top right
and then check the Permissions section:
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### Author:  [@CapedCrusader](https://meta.discourse.org/u/CapedCrusader)
#### Post date: [January 9, 2019, 6:00pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/3 "2019-01-09T18:00:32Z")
Thank you, @dax. So her profile says “Silenced? No”.
Yet I got this message next to her post:
“@system silenced this account until December 25, 3018. Reason: New user typed too fast”
> **[2019-01-08\_1837](https://app.screencast.com/oTS9gVGllXAZI)**
>
> World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.
**Which is correct though?**
Her profile in admin that says not silenced, or the message above that appears on her post with a memo icon 📝 next to her username and says she’s been silenced?
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 9, 2019, 11:08pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/4 "2019-01-09T23:08:33Z")
Someone unsilenced that user. So you’re seeing a log of past events.
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### Author:  [@CapedCrusader](https://meta.discourse.org/u/CapedCrusader)
#### Post date: [January 10, 2019, 11:10am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/5 "2019-01-10T11:10:15Z")
Oh, I see. Thanks Jeff.
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### Author:  [@Epi320](https://meta.discourse.org/u/Epi320)
#### Post date: [February 6, 2025, 12:41am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/7 "2025-02-06T00:41:51Z")
This helped me a lot!
But I have a similar problem.
How do I stop the system from automatically silencing a user because of a admin/moderator flag?
Thanks!
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### Author:  [@leungameta](https://meta.discourse.org/u/leungameta)
#### Post date: [February 7, 2025, 2:07pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/8 "2025-02-07T14:07:22Z")
Is there a bug related to hiding/silencing of posts in Discourse code?
>
Intended behaviour or no?
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### Author:  [@Lydia2](https://meta.discourse.org/u/Lydia2)
#### Post date: [March 10, 2026, 7:20am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/10 "2026-03-10T07:20:00Z")
How should I unsilence this user? It does’t have an unsilence button.
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [March 10, 2026, 1:04pm UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/11 "2026-03-10T13:04:35Z")
Hi Lydia,
Seems that that isn’t how it’s supposed to look, not sure what happened 🙃
If this is a one-off, could you see what happens if you click the “silence” button? Maybe that just resets the state to something proper
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### Author:  [@Lydia2](https://meta.discourse.org/u/Lydia2)
#### Post date: [March 11, 2026, 8:09am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/12 "2026-03-11T08:09:38Z")
Thanks, I clicked the “silence” button to silence the user, and then the “unsilence” button was shown.😂
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### Author:  [@Bas](https://meta.discourse.org/u/Bas)
#### Post date: [March 11, 2026, 9:39am UTC](https://meta.discourse.org/t/how-to-unsilence-a-user-who-innocently-tried-to-copy-paste-and-got-silenced/105988/13 "2026-03-11T09:39:57Z")
Task failed successfully 🥳
Do report back if this happens more often though, it’s not a state the system should be in