# How user normal can add note to staff?

**URL:** https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745
**Category:** Support
**Tags:** user-notes
**Created:** [April 23, 2019, 5:54pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745 "2019-04-23T17:54:29Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![thaidb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/thaidb/32/68488_2.png) [@thaidb](https://meta.discourse.org/u/thaidb)
#### Post date: [April 23, 2019, 5:54pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/1 "2019-04-23T17:54:30Z")

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Hello,  
How user normal can add notes to staff?  
Only this user and staff see this notes, Other user normal don’t see this note. Mean, this note is secret text and only this user and staff member see it.  
Thank you!  
🙂

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [April 23, 2019, 6:03pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/2 "2019-04-23T18:03:21Z")

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> [@thaidb](#):
>
> Mean, this note is secret text and only this user and staff member see it.

How would this be different from sending a staff member a message?

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### Author: ![thaidb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/thaidb/32/68488_2.png) [@thaidb](https://meta.discourse.org/u/thaidb)
#### Post date: [April 23, 2019, 6:28pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/3 "2019-04-23T18:28:50Z")

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Sending message only to member of staff  
Sending notes, all member of staff can see note 🙂

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [April 23, 2019, 6:52pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/4 "2019-04-23T18:52:21Z")

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You can allow everyone to send messages to the `staff` group (or any other group) on the admin page for that group:

 ![image](https://global.discourse-cdn.com/meta/original/3X/8/6/86cf93ef995ce05cb46b64c6c6fa5869e84a5e5c.png)

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### Author: ![thaidb](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/thaidb/32/68488_2.png) [@thaidb](https://meta.discourse.org/u/thaidb)
#### Post date: [April 24, 2019, 3:31am UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/6 "2019-04-24T03:31:01Z")

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Thank you!  
But my mind, User normal send every note to every topic in order all member of staff can see this note when they view this topic. Note for topic, specific for topic. Not message betwen normal member and staff member.  
Thank for solve for me!

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [July 30, 2022, 5:01pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/8 "2022-07-30T17:01:34Z")

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 9, 2022, 12:45pm UTC](https://meta.discourse.org/t/how-user-normal-can-add-note-to-staff/115745/9 "2022-11-09T12:45:00Z")

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