# Hoe weten gebruikers intuïtief hoe ze een categorie moeten vermelden?

**URL:** https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664
**Category:** UX
**Tags:** hashtag-autocomplete
**Created:** [13 januari 2023 om 12:04 UTC](https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664 "2023-01-13T12:04:48Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [13 januari 2023 om 12:04 UTC](https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664/1 "2023-01-13T12:04:48Z")

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I got a personal message from a user that asked me how I wrote such a thing: #Support.

That seems a very legitimate question since the `#` is no more displayed. They can’t deduce it from other users’ previous messages anymore.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [13 januari 2023 om 12:10 UTC](https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664/2 "2023-01-13T12:10:09Z")

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I think someone mentioned this in this topic as well the other day:

> [@Add color and subcategory styling to category and chat mentions](https://meta.discourse.org/t/add-color-and-subcategory-styling-to-category-and-chat-mentions/249643/8):
>
> For what it’s worth, and feel free to call me old-school, but to me the new design lacks the # as a clear identifier of what it is that I’m looking at. The # is an obvious way to teach people how to create a link like that yourself, and you’ve removed it and replaced it with an icon that tells you more about the target, but less about the nature of the link.
> 
> I’d keep the # and add the icon to the end of the hashtag instead. This way you’ll be enhancing them without obscuring them.

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [13 januari 2023 om 14:30 UTC](https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664/3 "2023-01-13T14:30:22Z")

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Yeah discoverability is a little bit of an issue, I think we eventually want to move to a consistent “one shortcut for everything” which we’ve seen in some other apps. So rather than having `@` `#` or `/` work for different things… we’d end up with one shortcut that can be used for users/categories/tags etc.

Google Docs is a good example… they use `@` and you can search for all types of things:

 ![Screenshot 2023-01-13 at 9.28.11 AM](https://global.discourse-cdn.com/meta/original/4X/a/2/2/a2200edb2362fc12559535a808ddb5ffe8832763.png)

This could work for us, because mentioning people is fairly intuitive and common… so once you’ve done that you can discover all the other available functionality.

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### Author: ![Jagster](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jagster/32/192154_2.png) [@Jagster](https://meta.discourse.org/u/Jagster)
#### Post date: [13 januari 2023 om 14:41 UTC](https://meta.discourse.org/t/how-will-users-intuitively-know-how-to-mention-a-category/251664/4 "2023-01-13T14:41:13Z")

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> [@awesomerobot](#):
>
> This could work for us

I agree. I would like to use #-sign but (hash)tags are really familiar to me. Ordinary Jane and John Does from social media background… not so much. Or they are misusing tags big time 😉

Could it be both, @ and #? I mean something similar how we can alter searching using `in:` etc — @ would be general one showing everything and # is limited to tags.
