# HTML Entities and escape characters in text/plain outgoing email alternative

**URL:** <https://meta.discourse.org/t/html-entities-and-escape-characters-in-text-plain-outgoing-email-alternative/290637>\
**Category:** Bug\
**Created:** [January 5, 2024, 4:04pm UTC](https://meta.discourse.org/t/html-entities-and-escape-characters-in-text-plain-outgoing-email-alternative/290637 "2024-01-05T16:04:08Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![robe2](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/robe2/32/352390_2.png) [@robe2](https://meta.discourse.org/u/robe2)\
**Post date:** [January 14, 2024, 4:57pm UTC](https://meta.discourse.org/t/html-entities-and-escape-characters-in-text-plain-outgoing-email-alternative/290637/10 "2024-01-14T16:57:42Z")

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Correct when I unchecked the “Category is mirror” the email being sent looked better and looking at the posts, they looked cleaner too.

However I had to check the box back because it was preventing threading and was also causing some emails from our ticket tracker to be rejected with rejection error **Title has already been used**

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