# I am not getting any emails
**URL:** https://meta.discourse.org/t/i-am-not-getting-any-emails/157665
**Category:** Self-hosting
**Created:** [July 14, 2020, 3:56am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665 "2020-07-14T03:56:29Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 3:56am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/1 "2020-07-14T03:56:29Z")
Hi,
I am having issues getting emails, I am not using a 3rd party service for SMTP.
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 4:31am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/2 "2020-07-14T04:31:53Z")
UPDATE: I get this this when trying to do email test
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [July 14, 2020, 5:37am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/3 "2020-07-14T05:37:07Z")
Discourse cannot reach your mail server.
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### Author:  [@rohitgeeks](https://meta.discourse.org/u/rohitgeeks)
#### Post date: [July 14, 2020, 6:19am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/4 "2020-07-14T06:19:41Z")
I am using Gmail SMTP, and this is my configuration.
```
DISCOURSE_SMTP_ADDRESS: smtp.gmail.com
DISCOURSE_SMTP_PORT: 587
DISCOURSE_SMTP_USER_NAME: ****** @gmail.com
DISCOURSE_SMTP_PASSWORD: ********
DISCOURSE_SMTP_ENABLE_START_TLS: true
```
I’m working on a local server, please help me on this. It’s very urgent.
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### Author:  [@riking](https://meta.discourse.org/u/riking)
#### Post date: [July 14, 2020, 7:42am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/5 "2020-07-14T07:42:12Z")
Do not use Gmail or G Suite to send your Discourse emails, it breaks the terms of service.
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### Author:  [@rohitgeeks](https://meta.discourse.org/u/rohitgeeks)
#### Post date: [July 14, 2020, 8:18am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/6 "2020-07-14T08:18:26Z")
okay, so can you let me know, which one SMTP service can we use into this.
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### Author:  [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [July 14, 2020, 8:30am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/7 "2020-07-14T08:30:36Z")
See the email section of our install guide: [discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md#email)
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### Author:  [@rohitgeeks](https://meta.discourse.org/u/rohitgeeks)
#### Post date: [July 14, 2020, 8:32am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/8 "2020-07-14T08:32:23Z")
It will work with gmail SMTP?
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### Author:  [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [July 14, 2020, 8:37am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/9 "2020-07-14T08:37:14Z")
No. You asked for other email services to use, and I shared that link which helps you see other email providers to use when installing Discourse.
Take a look through that guide and then ask your questions based on the issues you had following that guide.
If you choose to follow other steps outside that guide (like using other mail providers), you make it harder to answer your questions.
---
### Author:  [@rohitgeeks](https://meta.discourse.org/u/rohitgeeks)
#### Post date: [July 14, 2020, 10:51am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/10 "2020-07-14T10:51:39Z")
Actually I created virtaul host for discourse host in ubuntu machine, so I think hosts not able to send the mail. Please sujjest, what should I do?
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### Author:  [@Dannii](https://meta.discourse.org/u/Dannii)
#### Post date: [July 14, 2020, 11:46am UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/11 "2020-07-14T11:46:30Z")
Can you confirm which of the other email services you selected?
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 1:01pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/12 "2020-07-14T13:01:15Z")
I’m not using Gmail,
I’m using the mail server that came with site
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [July 14, 2020, 1:51pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/13 "2020-07-14T13:51:21Z")
Then you should get those who run that mail server to help you.
If your situation is urgent the best thing to do is use a service like mailgun which thousands of people have used.
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 1:58pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/14 "2020-07-14T13:58:02Z")
Mail gun you have to put in a credit card
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 3:20pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/15 "2020-07-14T15:20:08Z")
so wha do I do?
Im not sure
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 7:58pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/16 "2020-07-14T19:58:11Z")
I am trying to use sendgrid,
it says they sent the mail but it did not?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [July 14, 2020, 9:12pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/17 "2020-07-14T21:12:51Z")
If discourse says it sent it, then it handed it to Sendgrid. Check your sendgrid logs.
If sendgrid said it sent it, then it sent it somewhere. Check your spam folder.
See [Troubleshooting email on a new Discourse install](https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326)
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 9:23pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/18 "2020-07-14T21:23:43Z")
I checked the soudgrid logs lol,
nothing in them
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 9:24pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/19 "2020-07-14T21:24:22Z")
mailjet worked until my account got banned
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### Author:  [@Reals](https://meta.discourse.org/u/Reals)
#### Post date: [July 14, 2020, 9:25pm UTC](https://meta.discourse.org/t/i-am-not-getting-any-emails/157665/20 "2020-07-14T21:25:15Z")
I am now trying sparkpost
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