# I have a problem with installing a plugin

**URL:** https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830
**Category:** Support
**Created:** [June 19, 2025, 9:37am UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830 "2025-06-19T09:37:08Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![clacle](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/clacle/32/497163_2.png) [@clacle](https://meta.discourse.org/u/clacle)
#### Post date: [June 19, 2025, 9:37am UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/1 "2025-06-19T09:37:08Z")

</div>

Hi, I want to install 3 plugins for my forum.

**Step 1** : I configured the GitHub repository in the app.yaml file.

 ![The image is a screenshot of a GitHub Actions configuration file, detailing a series of commands to clone projects from various repositories. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/f/c/5/fc5a520d75ff4ffdea4b4f3c60c4702038bdfd5b.png)

**Step 2** : I used the `rebuild` command, and after it finished, I got this prompt.

 ![image](https://global.discourse-cdn.com/meta/original/4X/3/0/8/3089099d8f703510b169115735d547f686cc4f04.jpeg)

**Step 3** : I ran the `rebuild` command again, and no errors appeared,

 ![The image shows a log file containing commands, status logs, database updates, and configuration settings on a Unix-like system with timestamps and system identifiers. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/2/d/b/2db80171d4daf05b60e341f392b82090b7e04ab9.jpeg)

but the plugins didn’t show up on the plugins page as expected.

What could be the reason?

* * *

I consulted the AI, and it seems the issue might be related to the database. It suggested running the following code—do you think this will resolve the problem?

 ![image](https://global.discourse-cdn.com/meta/original/4X/b/a/d/badc14020f3f232f7b32333063e0c35e7e547cea.png)

---

<div class="post-metadata">

### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [June 19, 2025, 10:38am UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/2 "2025-06-19T10:38:24Z")

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Hey, are you able to enter the app and check if the plugin has indeed been cloned?

e.g.

```plaintext
./launcher enter app

# then

ls /var/www/discourse/plugins

```

---

<div class="post-metadata">

### Author: ![clacle](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/clacle/32/497163_2.png) [@clacle](https://meta.discourse.org/u/clacle)
#### Post date: [June 19, 2025, 11:28am UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/3 "2025-06-19T11:28:31Z")

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Hi Nat

these plugins have been cloned.

```plaintext
root@nc-de1-app:/var/www/discourse# ls /var/www/discourse/plugins
automation checklist discourse-bilibili-onebox discourse-details discourse-lazy-videos discourse-math discourse-presence docker_manager poll styleguide
chat discourse-adplugin discourse-calendar discourse-doc-categories discourse-local-dates discourse-narrative-bot discourse-solved footnote spoiler-alert

```

this is plugins page

 ![The image shows the settings options for various integrations and features in the Discourse AI platform, including (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/5/f/b/5fb12f98e2581947708b7b6d460438c71bf999cd.png)

---

<div class="post-metadata">

### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [June 19, 2025, 11:41am UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/4 "2025-06-19T11:41:37Z")

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Can you try

```plaintext
# while still in container (./launcher enter app)

# check for issues with the first missing plugin
tail -n 50 /var/www/discourse/log/production.log | grep bilibili

```

Otherwise, you could just do a restart and see if the app can self-heal.

```plaintext
./launcher restart app

```

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<div class="post-metadata">

### Author: ![clacle](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/clacle/32/497163_2.png) [@clacle](https://meta.discourse.org/u/clacle)
#### Post date: [June 19, 2025, 12:23pm UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/5 "2025-06-19T12:23:11Z")

</div>

thank your suggestion, i restart the app

 ![User root is running commands related to Docker, including changing permissions on a file, checking for an x86_64 arch, and restarting a Docker container. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/9/5/5/955d1cd888f280aae2b0e63d2ed6401985db61c7.jpeg)

it works, finally. thank you

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [July 19, 2025, 12:24pm UTC](https://meta.discourse.org/t/i-have-a-problem-with-installing-a-plugin/370830/6 "2025-07-19T12:24:09Z")

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