We would like to add some guideline or format to our community posting. Our pain point is that, there are several questions that could be answered right away only if I had their SDK version number (or sometimes error log). However, many (in fact, most) questions are posted without them so it takes days to answer them and I have to track them consistently. Is it possible if we can add the template on the topic creation ? Sample template welcome to community .... if you are reporting a bug, please attach SDK version and if possible, error logs or stack traces. if you are asking for how to do action with the Sendbird, please describe ...

Yes, you can set a topic template for each category. Edit category → Topic Template

Hello @omarfilip you can also use this theme component below. [image] Topic Template Placeholder Text theme component Theme component Topic Template Placeholder Text theme component This theme component enables you to display Topic Templates as placeholders (watermarks) instead of as editable template text. This allows you to provide custom instructions as a placeholder for each topic. For example: This is the normal placeholder (watermark) text. [image] NB You can already change this site-wide by changing the custom text Go to Admin >> Customise >> Text Then search for the text that you see there on the screen. A se…

I there a way to setup a template (placeholder) in the topic creation editor

Product Support

ondrej October 27, 2020, 8:56am 3

Hello @omarfilip you can also use this theme component below.

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I there a way to setup a template (placeholder) in the topic creation editor

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