# If it solved, reduce the time for auto-close?

**URL:** https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920
**Category:** Support
**Tags:** solved
**Created:** [13 Abril , 2017 12:54 UTC](https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920 "2017-04-13T12:54:01Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [13 Abril , 2017 12:54 UTC](https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920/1 "2017-04-13T12:54:01Z")

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I’ve been thinking on new feature with solved plugin. 🤔

Now, when you edit a category, have the option to “auto-close” topics by time… that’s ok.  
If, for example we set 3 month for auto-close topics, we would need to reduce that timing if the topic is solved. So, right now a mod, or someone for staff (or TL4) are seeking solved topics to reduce the auto-close time manually, from 2190 hours to 168 hours (1 week; seven days).

Why that change? Well, when a user open a support topic and solved it, sometimes other interlocutors want to say what they think, so a grace period of 7 days is left for everyone to respond, and if no one answers, it closes automatically.

What do you think?

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [13 Abril , 2017 14:48 UTC](https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920/2 "2017-04-13T14:48:44Z")

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Doesn’t this solve the exact same issue?

> [@Automatically close solved topics after N hours](https://meta.discourse.org/t/automatically-close-solved-topics-after-n-hours/58383):
>
> My apologies if it was mentioned already But it will be great if we could set autoclose after X hours for resolved topics.

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### Author: ![SidV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sidv/32/119460_2.png) [@SidV](https://meta.discourse.org/u/SidV)
#### Post date: [13 Abril , 2017 16:57 UTC](https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920/3 "2017-04-13T16:57:51Z")

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Yes! SAM, thanks… but no code yet 😢  
I don’t know about ruby… it’s too complicated code this?

Could not the PR be encouraged in any way?  
Maybe a collection of donations? Or… I don’t know…

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [13 Abril , 2017 16:59 UTC](https://meta.discourse.org/t/if-it-solved-reduce-the-time-for-auto-close/60920/4 "2017-04-13T16:59:21Z")

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