# If Sidekiq isn't working, would that make notifications and badges malfunction?

**URL:** <https://meta.discourse.org/t/if-sidekiq-isnt-working-would-that-make-notifications-and-badges-malfunction/356424>\
**Category:** Product Support\
**Created:** [March 8, 2025, 8:14pm UTC](https://meta.discourse.org/t/if-sidekiq-isnt-working-would-that-make-notifications-and-badges-malfunction/356424 "2025-03-08T20:14:02Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Turtle](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/turtle/32/476220_2.png) [@Turtle](https://meta.discourse.org/u/Turtle)\
**Post date:** [March 8, 2025, 8:14pm UTC](https://meta.discourse.org/t/if-sidekiq-isnt-working-would-that-make-notifications-and-badges-malfunction/356424/1 "2025-03-08T20:14:03Z")

</div>

Hello,  
I’m a member of a forum, and recently, about three weeks ago, all notifications except for likes and solutions ceased to send, system messages did not work, accounts would not activate, and so on. We made an announcement about the issue so here’s all of the problems we found so far.

> [@](#):
>
> ⚠ There have been some forum problems and bugs recently.
> 
> > **More details**
> >
> > # Some of these issues may be related to Sidekiq. The forum is currently experiencing the error `Translation missing: en.dashboard.problem.sidekiq_check` since 02/15/2025
> > 
> > Almost all of these issues began on February 15th with an unclear cause (the exception here being the missing profile pictures for the system and Discobot users, which seems to be a direct result of the removal of forum images).
> > 
> > Here’s a list of the bugs which hopefully clears some things up since there have been several topics about forum glitches.
> > 
> > 1. Notifications for messages, replies or posts in watched topics, edits, bookmarks, and mentions don’t work. However, users are currently notified if their post is marked as the solution or liked.
> > 
> > 2. Badges don’t grant- most notably the New User of the Month badge wasn’t granted for February and any trust level related badges won’t update, although it’s worth noting that trust levels as a whole still function fine.
> > 
> > 3. The users page isn’t working as it was last updated on February 15th.
> > 
> > 4. The @system, Discobot, and forum favicon and related logos are missing. This is probably because of the removal of forum images to clear up storage space and happened in late January.
> > 
> > 5. Solutions do not close topics and topic timers in general do not work.
> > 
> > 6. Profile pictures typically present to the right of topics for frequent posters, original poster, and most recent poster are missing, aren’t updated, or limited.
> > 
> > 7. System messages, such as notifications of flagged posts, are no longer sent.
> > 
> > 8. New accounts aren’t being activated as seemingly no users have signed up in the last week.
> > 
> > 9. Users are shown as replying for extended periods of time even when they aren’t or just posted, although this is just a visual bug and doesn’t mean anything.
> > 
> > 10. Links do not onebox anymore.
> > 
> > Resolved issues and workarounds:
> > 
> > 1. The absent Discobot and system profile pictures were restored manually.
> > 2. Solved topics can be closed by a leader or moderator.
> > 3. Accounts can be activated manually by staff, contact [@moderators](https://meta.discourse.org/groups/moderators) to activate an account.
> > 
> > The staff team acknowledged these problems and is working to resolve them. If you have another bug to report that isn’t listed here, please contact the moderators.

A moderator found out this error related to Sidekiq on the dashboard. So is that causing the issues? And what are the steps we can take to fix it?

The forum has been pretty debilitated by this, so we’re hoping to find a solution soon.

---

_[View the full topic](https://meta.discourse.org/t/if-sidekiq-isnt-working-would-that-make-notifications-and-badges-malfunction/356424)._