The discussion revolves around Images being cropped on mobile. Bonto reports that images uploaded to the community forum are cropped on the right-hand side when viewed on mobile, despite the settings showing responsive dimensions of 690 x 500, which work fine on desktop. pfaffman suggests the issue might be related to the site’s theme and recommends trying safe-mode or replicating the issue on try.discourse.org. Bonto provides an example post to illustrate the problem. JammyDodger investigates and finds that the issue does not occur in safe-mode, suggesting that it might be due to something in the custom mobile theme interfering.
When posting on community forum, any images I upload in topics are cropped on the right hand side when viewing on mobile and I can’t figure out why?
The settings show 690 x 500 dimensions as responsive and they work on desktop, just not when viewing on mobile.
Can anyone help me out with a fix please!
This might be an issue with a theme on the site you’re using. Can you replicate this here or on try.discourse.org? You could also try safe-mode on the site you’re having trouble with.
Thanks for that, not quite sure how to replicate. So, for reference, I thought it may be helpful to give an example - here is one of the posts on our community page: https://community.on.to/t/we-re-returning-to-fully-charged-live-for-2022/6389
Shows up fine on desktop but as soon as it’s opened on mobile it’s cropped on the right. Let me know if you can tell whether it’s a theme issue. Thanks!!
It seems to work fine in safe mode:
That makes me think it’s something in your custom mobile theme that’s possibly interfering. Is there anything in there that stands out?
