# Importierte Mbox-Dateien haben bei allen E-Mails den Benutzer „system"
**URL:** https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567
**Category:** Support
**Created:** [15. Januar 2019 um 09:33 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567 "2019-01-15T09:33:18Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@YoavNordmann](https://meta.discourse.org/u/YoavNordmann)
#### Post date: [15. Januar 2019 um 09:33 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567/1 "2019-01-15T09:33:18Z")
Hi All
We are trying to move to discourse but in order to do so I must be able to import all old chain mails we have aggregated in the past 2 years.
I am following the [instructions](https://meta.discourse.org/t/importing-mailing-lists-mbox-listserv-google-groups-emails/79773) and while the import works, there are two problematic issues:
1. The order of the topics is latest on top (which I know how to fix with rake)
2. The user is not imported, not staged, rather the posting user is **system**
This is problematic as we would not know whom to contact on one of the older answes given to a question.
I am running the latest version ([v2.2.0.beta8](https://github.com/discourse/discourse/compare/6c2333a780494fc1339b871211a309864fcd9cb4...tests-passed)). The following is my **settings.yml** file for import
```
data_dir: /shared/import/data
split_regex: "^From.*.+@tikalk.+"
default_trust_level: 1
prefer_html: true
staged: true
index_only: false
group_messages_by_subject: true
```
In my mbox files I have the following _From_ sections:
```
From: Yoav Nordmann
```
Any ideas ?
---
### Author:  [@gerhard](https://meta.discourse.org/u/gerhard)
#### Post date: [15. Januar 2019 um 09:59 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567/2 "2019-01-15T09:59:23Z")
> [@YoavNordmann](#):
>
> split\_regex: “^From.\*.+@tikalk.+”
> [@YoavNordmann](#):
>
> From: Yoav Nordmann [yoav.nordmann@tikalk.com](mailto:yoav.nordmann@tikalk.com)
Well, that’s a problem. Your regex will match the actual `From` header of emails. Are you sure that your separator between emails contains a colon? Usually it looks like `From foo@example.com Sat Aug 18 19:23:56 2018`. Note that there is no colon after the “From”, because that should be reserved for the email header.
If there is a colon in your separator, you might need to find another way to cleanly separate the emails in the mbox file. You are importing from mbox, right? Not just a bunch of emails where every email is stored in its own file?
---
### Author:  [@YoavNordmann](https://meta.discourse.org/u/YoavNordmann)
#### Post date: [15. Januar 2019 um 10:29 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567/3 "2019-01-15T10:29:29Z")
Yo answer your question, I am importing from a gmail account and all mails are in 1 single mbox file.
From what you wrote I am starting to think I used the wrong separator.
There is another from separator:
> From 1621016496672657672@xxx Thu Dec 27 14:43:19 +0000 2018
But this one does not have out company mail: [tikalk.com](http://tikalk.com) rather “xxx” so I thought I need to use the one with out company mail in it.
I will try with the following regex as separator regex: **“^From .+@xxx.+”**
I will update on my progress.
---
### Author:  [@YoavNordmann](https://meta.discourse.org/u/YoavNordmann)
#### Post date: [15. Januar 2019 um 11:16 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567/4 "2019-01-15T11:16:54Z")
Thanks so much for the support
Not only did it fix the user issue, but it also order the topics in the correct order.
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [14. Februar 2019 um 11:16 UTC](https://meta.discourse.org/t/imported-mbox-file-mails-all-have-user-system/106567/5 "2019-02-14T11:16:57Z")
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