# Imported users not receiving verification emails due to massive Sidekiq backlog **URL:** \ **Category:** Product Support\ **Tags:** email\ **Created:** [August 2, 2015, 12:26am UTC](https://meta.discourse.org/t/imported-users-not-receiving-verification-emails-due-to-massive-sidekiq-backlog/31650 "2015-08-02T00:26:06Z")\ **Posts on this page:** 1\ **Showing post:** 22
**Author:** ![dandv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dandv/32/169779_2.png) [@dandv](https://meta.discourse.org/u/dandv)\ **Post date:** [February 20, 2016, 8:56pm UTC](https://meta.discourse.org/t/imported-users-not-receiving-verification-emails-due-to-massive-sidekiq-backlog/31650/22 "2016-02-20T20:56:16Z")
A user just emailed me this: > I am encountering a technical issue with the new forum which is that it won´t let me use my password or get a new one. Though I clicked on the “reset password” link, it didn’t quickly email a link to change the password and hours later when I received the reset link by email and clicked on it, it told me that it had expired. This happened twice. How can I get access to my account? This is because Mandrill had limited my forum to a low number of messages per hour. Idea: would it be possible to specify a priority email SMTP server in app.yml? This server would be used for time-sensitive emails, such as password resets. Users could set it to Gmail, since this server would see little usage. --- _[View the full topic](https://meta.discourse.org/t/imported-users-not-receiving-verification-emails-due-to-massive-sidekiq-backlog/31650)._