# 使用 DIY 社区健康检查改善您的社区体验 | 博客

**URL:** <https://meta.discourse.org/t/improve-your-community-experience-using-a-diy-community-health-check-blog/214590>\
**Category:** Blog\
**Created:** [2022年一月11日 23:08 UTC](https://meta.discourse.org/t/improve-your-community-experience-using-a-diy-community-health-check-blog/214590 "2022-01-11T23:08:07Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![osioke](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/osioke/32/238946_2.png) [@osioke](https://meta.discourse.org/u/osioke)\
**Post date:** [2022年一月13日 13:14 UTC](https://meta.discourse.org/t/improve-your-community-experience-using-a-diy-community-health-check-blog/214590/3 "2022-01-13T13:14:41Z")

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有趣的回复，用户的需求和期望确实是定义和改善用户社区体验时应考虑的决定性因素。然而，这将为不擅长设计的社区经理增加一套更复杂的步骤。因此，我试图使这篇文章更简洁，因为我们希望回答社区所有者/经理通常会问我们的问题：

> 我该如何检查我的社区运行得如何？

正如您所说，满足用户的需求和期望确实能更全面地回答这个问题，但可能会过度回答，并可能被视为令人困惑，因为它将涉及重新制定整个社区的策略，而不是进行健康检查。它还会增加一套更复杂的步骤，并超出我们试图回答的问题范围，所以我认为应该更简单一些。

如果您仍然想要一个关于如何利用用户需求和期望来改善社区体验的指南，我开发了一个包含内置提示的扩展体验地图，任何人都可以遵循，请参见：

> [@Creating a community user journey map template](https://meta.discourse.org/t/creating-a-community-user-journey-map-template/189929?u=osioke):
>
> In reviewing different communities, I created a template map to help me think about the user’s journey in a community and what could be improved: [Community User Experience/Journey Map - Google Sheets](https://docs.google.com/spreadsheets/d/15BXZ7hErJXSqi_AHSnXnj7xMIxkoRdtBMZiTXCs1NOg/edit?usp=sharing) I left part unfilled so I could copy, personalise and reuse for different communities. What do we think of it though? Is there anything I could add or remove? Also, how have you mapped your community member’s journey? Do you even need it? Or what do you do to get an overview of your memb…

 ![image](https://global.discourse-cdn.com/meta/original/3X/e/2/e29a7de36bc7e833191a6ffefe2282cbc0784e65.jpeg)

我最近还写了一篇关于这张地图的小指南，请参见：

> **[How to improve your community's experience with an experience map](https://communitystaples.substack.com/p/improve-customer-community-experience)**
>
> By improving the community experience, members can better get the value they came for which means they'll pay more, stay more and invite more members like them

在那里，您将看到关于遵循用户或社区成员的需求和期望的更详细内容。如果您觉得有帮助，请告诉我。

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