Improving the experience in our support categories

I want to kick things off here with this observation:

We could start with the assumption that it is valuable to be marking posts as solutions, and focus on what the best approach is to reach that state more consistently, but before we do that, I’m interested in hearing what folks think about these questions, keeping in mind the different people I outlined in the first post:

Why is it important to mark answers as solutions? Who gets what value out of that and in what scenarios?

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