Improving the experience in our support categories

Perhaps some automation might be helpful?

Could the solved plugin automatically chase the author (via PM) to mark a post as the solution if the topic is responded to and there hasn’t, for example, been another post for a period of time (and no marked solution)?

That chase could include instructions on how to do this?

That chase could also appear below the topic for the author after a set number of replies?

Some statistics on how long it usually takes for a marked solution to appear in terms of time and number of posts might help tune an automated solution.

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