# Incoming Email doesn't support mail without message id

**URL:** <https://meta.discourse.org/t/incoming-email-doesnt-support-mail-without-message-id/38967>\
**Category:** Bug\
**Created:** [February 3, 2016, 9:40am UTC](https://meta.discourse.org/t/incoming-email-doesnt-support-mail-without-message-id/38967 "2016-02-03T09:40:26Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![carlokok](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/carlokok/32/115951_2.png) [@carlokok](https://meta.discourse.org/u/carlokok)\
**Post date:** [February 3, 2016, 9:40am UTC](https://meta.discourse.org/t/incoming-email-doesnt-support-mail-without-message-id/38967/1 "2016-02-03T09:40:26Z")

</div>

we have some customers that don’t have a messageID in their emails, discourse gives this error:

```plaintext
Email can not be processed: Email::Receiver::NoMessageIdError
/var/www/discourse/vendor/bundle/ruby/2.0.0/gems/logster-1.0.1/lib/logster/logger.rb:74:in `add_with_opts'
/var/www/discourse/vendor/bundle/ruby/2.0.0/gems/logster-1.0.1/lib/logster/logger.rb:35:in `add'
/usr/local/lib/ruby/2.0.0/logger.rb:445:in `warn'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:33:in `handle_failure'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:28:in `rescue in process_popmail'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:24:in `process_popmail'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:81:in `block (2 levels) in poll_pop3'
/usr/local/lib/ruby/2.0.0/net/pop.rb:688:in `block in delete_all'
/usr/local/lib/ruby/2.0.0/net/pop.rb:687:in `each'
/usr/local/lib/ruby/2.0.0/net/pop.rb:687:in `delete_all'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:80:in `block in poll_pop3'
/usr/local/lib/ruby/2.0.0/net/pop.rb:531:in `start'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:79:in `poll_pop3'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:15:in `execute'
/var/www/discourse/app/jobs/base.rb:154:in `block (2 levels) in perform'

```

---

_[View the full topic](https://meta.discourse.org/t/incoming-email-doesnt-support-mail-without-message-id/38967)._