# Info@example.org - Using Discourse as auto-responder **URL:** \ **Category:** Feature\ **Created:** [17 ביוני,‏ 2017,‏ 9:51am UTC](https://meta.discourse.org/t/info-example-org-using-discourse-as-auto-responder/64664 "2017-06-17T09:51:07Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![almereyda](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/almereyda/32/367792_2.png) [@almereyda](https://meta.discourse.org/u/almereyda)\ **Post date:** [27 בנובמבר,‏ 2019,‏ 1:08pm UTC](https://meta.discourse.org/t/info-example-org-using-discourse-as-auto-responder/64664/2 "2019-11-27T13:08:06Z")
In addition I would see the possibility to auto-respond to _staged users_ that created new posts via email in categories that have email-in activated. That way they would made knowledgeable of the fact that they are not writing to a mailing list, nor to an email inbox, and could be made aware of the fact that they are in fact interacting with a web-based communication platform. Oftentimes our users do not know how they can interact with the platform, as it never actively announces itself to them. This would also make way for helpdesk use cases, in which users hand in tickets. --- _[View the full topic](https://meta.discourse.org/t/info-example-org-using-discourse-as-auto-responder/64664)._