# Initial Update Patreon Data & Sync Groups doesn’t seem to work

**URL:** https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599
**Category:** Support
**Tags:** patreon
**Created:** [March 18, 2018, 7:06pm UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599 "2018-03-18T19:06:06Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![ninermac](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ninermac/32/135729_2.png) [@ninermac](https://meta.discourse.org/u/ninermac)
#### Post date: [March 18, 2018, 7:06pm UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/1 "2018-03-18T19:06:06Z")

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I think I’ve got everything setup, but the Initial Update Patreon Data & Sync Groups doesn’t seem to work. I’ve double checked my settings. I’m running the latest tests-passed.

Where should I look? The button flashes slightly when I click it, but that’s about it.

-Mac

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<div class="post-metadata">

### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [March 19, 2018, 4:49am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/2 "2018-03-19T04:49:44Z")

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Is there any errors in `/logs` after you did the manual sync.

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<div class="post-metadata">

### Author: ![8BIT](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/8bit/32/76872_2.png) [@8BIT](https://meta.discourse.org/u/8BIT)
#### Post date: [March 20, 2018, 2:44am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/3 "2018-03-20T02:44:21Z")

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![44%20PM](https://global.discourse-cdn.com/meta/original/3X/d/3/d38113139e7cca905b34ab63eba2a95ce2bcc82d.png)

it says `4 days ago` but that’s not true as new subscribers have gotten their flare / badge… something’s not updating correctly.

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<div class="post-metadata">

### Author: ![ninermac](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ninermac/32/135729_2.png) [@ninermac](https://meta.discourse.org/u/ninermac)
#### Post date: [March 20, 2018, 3:49am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/4 "2018-03-20T03:49:46Z")

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```
/var/www/discourse/plugins/discourse-patreon/lib/pledge.rb:57:in `merge!' /var/www/discourse/plugins/discourse-patreon/lib/pledge.rb:57:in `block in save!' /var/www/discourse/plugins/discourse-patreon/lib/pledge.rb:54:in `each' /var/www/discourse/plugins/discourse-patreon/lib/pledge.rb:54:in `save!' /var/www/discourse/plugins/discourse-patreon/lib/pledge.rb:45:in `pull!' /var/www/discourse/plugins/discourse-patreon/lib/campaign.rb:38:in `update!' /var/www/discourse/plugins/discourse-patreon/lib/patron.rb:7:in `update!' /var/www/discourse/plugins/discourse-patreon/app/jobs/scheduled/patreon_sync_patrons_to_groups.rb:9:in `execute' /var/www/discourse/app/jobs/base.rb:134:in `block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/rails_multisite-2.0.4/lib/rails_multisite/connection_management.rb:63:in `with_connection' /var/www/discourse/app/jobs/base.rb:129:in `block in perform' /var/www/discourse/app/jobs/base.rb:125:in `each' /var/www/discourse/app/jobs/base.rb:125:in `perform' /var/www/discourse/app/jobs/base.rb:180:in `perform' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:188:in `execute_job' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:170:in `block (2 levels) in process' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/middleware/chain.rb:128:in `block in invoke' /var/www/discourse/lib/sidekiq/pausable.rb:80:in `call' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/middleware/chain.rb:130:in `block in invoke' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/middleware/chain.rb:133:in `invoke' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:169:in `block in process' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:141:in `block (6 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/job_retry.rb:97:in `local' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:140:in `block (5 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq.rb:36:in `block in &lt;module:Sidekiq&gt;' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:136:in `block (4 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:204:in `stats' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:131:in `block (3 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/job_logger.rb:7:in `call' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:130:in `block (2 levels) in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/job_retry.rb:72:in `global' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:129:in `block in dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/logging.rb:44:in `with_context' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/logging.rb:38:in `with_job_hash_context' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:128:in `dispatch' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:168:in `process' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:85:in `process_one' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/processor.rb:73:in `run' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/util.rb:16:in `watchdog' /var/www/discourse/vendor/bundle/ruby/2.4.0/gems/sidekiq-5.0.5/lib/sidekiq/util.rb:25:in `block in safe_thread'

```

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<div class="post-metadata">

### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [March 20, 2018, 6:50am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/5 "2018-03-20T06:50:34Z")

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@8BIT It may updated through webhooks. Are you sure about the scheduled sync job in sidekiq running without fail?

@ninermac this is backtrace. Can you share the error message too. Also do you have active Patrons?

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<div class="post-metadata">

### Author: ![ninermac](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ninermac/32/135729_2.png) [@ninermac](https://meta.discourse.org/u/ninermac)
#### Post date: [March 21, 2018, 5:12am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/6 "2018-03-21T05:12:57Z")

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> [@Discourse Patreon](https://meta.discourse.org/t/discourse-patreon/44366/157):
>
> this is backtrace. Can you share the error message too. Also do you have active Patrons?

Job exception: no implicit conversion of nil into Hash

No active Patrons. Do I need an active Patron? I can jumpstart it myself if that’s the case.

Thanks

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<div class="post-metadata">

### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [March 21, 2018, 5:20am UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/7 "2018-03-21T05:20:07Z")

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> [@Configure Patreon integration with Discourse](https://meta.discourse.org/t/configure-patreon-integration-with-discourse/62380/40):
>
> Last time I checked, this is created on first sucesfull sync, that fails for you because there are no patrons.

Yes, you need some Patrons for the successful sync.

Anyway it shouldn’t raise the error if there are no Patrons. Added to my list with low priority.

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<div class="post-metadata">

### Author: ![erlend\_sh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/erlend_sh/32/119475_2.png) [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [June 24, 2018, 12:59pm UTC](https://meta.discourse.org/t/initial-update-patreon-data-sync-groups-doesn-t-seem-to-work/90599/8 "2018-06-24T12:59:59Z")

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