# Install failure using DigitalOcean
**URL:** https://meta.discourse.org/t/install-failure-using-digitalocean/129891
**Category:** Self-hosting
**Created:** [September 30, 2019, 8:05pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891 "2019-09-30T20:05:12Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@rossmith49](https://meta.discourse.org/u/rossmith49)
#### Post date: [September 30, 2019, 8:05pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/1 "2019-09-30T20:05:13Z")
Hey guys, I’m trying to get a forum started on a subdomain ([forums.agent49.net](http://forums.agent49.net)). I’ve literally tried installing 15+ different times and I get the same issue. Screenshot below; I’m using Mailgun and a Digital Ocean droplet.
Any ideas what the issue is? I’m certainly not a coder, so dumb it down for me if possible.
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [September 30, 2019, 8:20pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/2 "2019-09-30T20:20:25Z")
This is a screenshot of Your app.yml, You should probably copy/paste the error that you’re getting while installation.
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### Author:  [@rossmith49](https://meta.discourse.org/u/rossmith49)
#### Post date: [September 30, 2019, 8:25pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/3 "2019-09-30T20:25:12Z")
Thanks:
> Checking your domain name. . .
> WARNING: : This server does not appear to be accessible at [forums.agent49.net](http://forums.agent49.net): 443.
> A connection to port 80 succeeds, however.
> This suggests that your DNS settings are correct but something is keeping traffic to port 443 from getting to your server. Check your networking configuration to see that connections to port 443 are allowed.
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### Author:  [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [September 30, 2019, 8:29pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/4 "2019-09-30T20:29:27Z")
You have the Cloudflare thing enabled. Go to Cloudflare DNS and make the orange cloud gray.
Wait a bit and try again after that.
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### Author:  [@rossmith49](https://meta.discourse.org/u/rossmith49)
#### Post date: [September 30, 2019, 8:30pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/5 "2019-09-30T20:30:43Z")
Thanks, I had a couple that were orange. I’ve changed them as you suggested and will try again in a bit.
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### Author:  [@Remah](https://meta.discourse.org/u/Remah)
#### Post date: [September 30, 2019, 8:47pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/6 "2019-09-30T20:47:14Z")
> [@itsbhanusharma](#):
>
> This is a screenshot of Your app.yml, You should probably copy/paste the error
Adding to this, FYI, you can use the preformatted text (also called code block) feature. You paste text/code between three backticks (also called acute, grave accent, left quote, open quote, or back quote) on lines before and after the pasted text.
See [Commonmark help](https://commonmark.org/help/) for an example:
```plaintext
Text/code
```
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### Author:  [@rossmith49](https://meta.discourse.org/u/rossmith49)
#### Post date: [September 30, 2019, 9:22pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/7 "2019-09-30T21:22:03Z")
This fixed my issue, thank you!
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [October 30, 2019, 9:23pm UTC](https://meta.discourse.org/t/install-failure-using-digitalocean/129891/8 "2019-10-30T21:23:39Z")
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