# Installing intercom chat manually (not using discourse plugin). I need to find some variables **URL:** https://meta.discourse.org/t/installing-intercom-chat-manually-not-using-discourse-plugin-i-need-to-find-some-variables/188989 **Category:** Support **Created:** [May 3, 2021, 1:03pm UTC](https://meta.discourse.org/t/installing-intercom-chat-manually-not-using-discourse-plugin-i-need-to-find-some-variables/188989 "2021-05-03T13:03:11Z") **Posts on this page:** 2 **Page:** 1
### Author: ![Paul\_King1](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/paul_king1/32/218888_2.png) [@Paul\_King1](https://meta.discourse.org/u/Paul_King1) #### Post date: [May 3, 2021, 1:03pm UTC](https://meta.discourse.org/t/installing-intercom-chat-manually-not-using-discourse-plugin-i-need-to-find-some-variables/188989/1 "2021-05-03T13:03:11Z")
Hello, Please can somebody help me with an issue with intercom script. I have installed it and everything works perfect except for 2 variables which I really need. The image below shoes the script for logged in users: The code highlighted in green works and pulls in the data to intercom. The code highlighted in red does not pull the data into intercom. I believe the issue is that this **\<%= current\_user.name %\>** is not the variable for “Full Name” in discourse. The second part is the User ID which I do not know what the variable is… Does anyone know the variable to use here? ![image](https://global.discourse-cdn.com/meta/original/3X/f/9/f9fb2b025b1f75df023d9422eb7ae4f27e54dbd3.png) Kind regards in advance. ---
### Author: ![hawm](https://avatars.discourse-cdn.com/v4/letter/h/f07891/32.png) [@hawm](https://meta.discourse.org/u/hawm) #### Post date: [May 3, 2021, 2:44pm UTC](https://meta.discourse.org/t/installing-intercom-chat-manually-not-using-discourse-plugin-i-need-to-find-some-variables/188989/2 "2021-05-03T14:44:53Z")
Look like your script not run in any Discourse context, try to search theme/component development at Meta.