Thank you very much for the helpful reply!
I have placed the code below within the area (please see attached image).
So far I have not been able to load the Intercom messenger, but I will continue working on this and will post my results.
<script>
window.intercomSettings = {
app_id: "m866jl5z",
name: <%= current_user.name %>, // Full name
email: <%= current_user.email %>, // Email address
created_at: <%= current_user.created_at.to_i %> // Signup date as a Unix timestamp
};
</script>
<script>(function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',intercomSettings);}else{var d=document;var i=function(){i.c(arguments)};i.q=[];i.c=function(args){i.q.push(args)};w.Intercom=i;function l(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/m866jl5z';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);}if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})()</script>
