# Intermediate certificate error on let's encrypt certificate

**URL:** <https://meta.discourse.org/t/intermediate-certificate-error-on-lets-encrypt-certificate/204944>\
**Category:** Product Support\
**Created:** [October 1, 2021, 8:27am UTC](https://meta.discourse.org/t/intermediate-certificate-error-on-lets-encrypt-certificate/204944 "2021-10-01T08:27:09Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![david](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/david/32/157490_2.png) [@david](https://meta.discourse.org/u/david)\
**Post date:** [October 1, 2021, 8:37am UTC](https://meta.discourse.org/t/intermediate-certificate-error-on-lets-encrypt-certificate/204944/4 "2021-10-01T08:37:20Z")

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If they’re on a corporate network, is it possible that their connection runs through a shared proxy? If so, that proxy may need to be updated. Do they get the same error when connecting to other sites like `discourse.org` or `letsencrypt.org`? If so, the issue is definitely on their end.

> [@Saiano](#):
>
> I’ve done the this test [Test Results: frb.forumrossoblu.org - Why No Padlock?](https://www.whynopadlock.com/results/2d52388e-f4ac-41a5-a24e-d5e10e0a001f)

I think this ‘Why No Padlock?’ checker might be confused by yesterday’s Let’s Encrypt changes. Using a different scanner reports an A+ result for your site: [SSL Server Test: frb.forumrossoblu.org (Powered by Qualys SSL Labs)](https://www.ssllabs.com/ssltest/analyze.html?d=frb.forumrossoblu.org)

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