Hi Meta Team, We are facing an issue with user approvals in our Discourse instance. When a new user logs in, they correctly receive the message: “Your account has not been approved by a staff member yet.” However, when a staff member/admin tries to approve the pending user, Discourse shows an “…

Are there any errors in /logs or in the browser console? Thanks.

Internal Server Error While Approving New Users

RGJ (Richard - Communiteq) May 20, 2026, 10:04am 4

Is this a standard install?
Are you using an external database like AWS RDS ?

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