Hi Meta Team, We are facing an issue with user approvals in our Discourse instance. When a new user logs in, they correctly receive the message: “Your account has not been approved by a staff member yet.” However, when a staff member/admin tries to approve the pending user, Discourse shows an “…

Are there any errors in /logs or in the browser console? Thanks.

Is this a standard install ? Are you using an external database like AWS RDS ?

新規ユーザー承認時の内部サーバーエラー

RGJ (Richard - Communiteq) 2026 年 5 月 20 日午前 10:04 4

これは標準的なインストールですか？
AWS RDS などの外部データベースを使用していますか？

トピック		返信	表示
New user approval broken in 2.3 beta 7? Bug	3	791	2019 年 4 月 9 日
Can't seem to approve users? Support	5	1433	2020 年 12 月 2 日
Approved status missing on a new user Bug	7	2837	2015 年 8 月 16 日
Discourse Connect receive Discourse Approval state SSO approval , discourseconnect	3	1134	2022 年 12 月 13 日
404 in admin when enabling must_approve_users Support	1	668	2016 年 9 月 9 日