I have an invite link that has been working, I was able to invite 20 people successfully and then today it stopped working and I’m getting the ‘Your Invite Token is Invalid’ with the error in the console. I have the limit at 5000 invites. I can create a new invite and it works as expected. Any ideas…

What was the time span from when you created your token and it stopped working? I’m not sure if this setting will affect bulk invite tokens, but the default for user invite tokens is 30 days. I haven’t used bulk invitations, so I don’t know if there is a separate expiry time which will override this…

Based on the path, the console errors are in a theme? Does this repro in safe mode? Can you repro the invite problem in incognito / anonymous mode in your browser?

Thank you Jim, I had missed that setting. This has fixed it. :+1:

[image] davidkingham: today it stopped working and I’m getting the ‘Your Invite Token is Invalid’ @techapj can we improve this message so it says “Your invite token has expired” since that was the actual problem? “Invalid” doesn’t help us too much.

Oddly this problem has resurfaced again already. The console errors are coincidence as they do not show up in safe mode, but I do still get the invalid token error. I have invite_expiry_days set to 36500 now, which worked for a few days. I’m fine creating a new invite but I wanted to bring it up if …

[image] davidkingham: I have the limit at 5000 invites. You are talking about (Superseded) Multiple Use Invite Links right? The “invite expiry days” setting does not apply on multiple use links. You are presented an option to set the expiry timeline at the time of generating invite link and i…

You’re right, I had set the expiry to 2099 on creation so I have no idea why changing that option made it work again, albeit briefly.

Improved error message via: FIX: better error message if invite is expired (#10783) committed 03:02PM - 30 Sep 20 UTC (UTC) [image] arpitjalan +16 …

I revoke my last comment, somehow the invite was set to expire a couple of days ago. I swear I did 2099, sorry! Thanks for the better message Arpit.

Invite Token is Invalid, but it has actually expired

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techAPJ (Arpit Jalan) September 30, 2020, 3:44pm 10

Improved error message via:

Topic		Replies	Views
Getting an 500 internal error on trying to invite users via the invite API Bug rest-api	3	550	October 12, 2021
Invites: possible bug/regression in "max uses" Bug invites	0	223	December 18, 2023
Invite throws 422 for existing but expired invites Bug	5	627	May 19, 2021
Broken Link Support invites	5	103	September 17, 2025
Invites not populating Invite URL Support	9	926	June 18, 2021

Invite Token is Invalid, but it has actually expired

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