Our forum moderators determined that they’d rather have the community invite the ‘moderators’ group to a topic that needs attention as opposed to creating a post, and using @moderators. However, this is the error message that pops-up when I try to invite the moderators group: [image] Initially t…

[image] David_Thompson: I think the main problem I have, being a user, is that the mods removed the option to “mark as other”, and the only options right now are spam, off-topic and inappropriate Perhaps this should be mentioned in the first post? I agree removing that is quite traumatic!

Know what you are talking about. I also tried to invite the group.

Topics do have an “invite” feature. The default Admin → Settings → Trust Level → “default invitee trust level” is Trust Level 1 If you aren’t seeing the feature below a topic, perhaps this Setting is set higher? If you go to Admin → Groups → Automatic → moderators Is “Who can message and @mention …

[image] David_Thompson: Our forum moderators determined that they’d rather have the community invite the ‘moderators’ group to a topic that needs attention as opposed to creating a post, and using @moderators . That’s what Flags do. Need moderator attention? Cast a flag.

I guess. There are times (and I can’t think of any examples at all right now :confused:) when I don’t want to flag a topic because the connotation is that the post is “bad”, but I just want moderators to see it. But it does get the job done (gets mods to see it). I’d still like to know why the m…

This is literally what flags are for. Remember that flags are private. I don’t know what else to tell you. I suggest switching away from Discourse to some other software, if this is a requirement.

[image] David_Thompson: I don’t want to flag a topic because the connotation is that the post is “bad”, but I just want moderators to see it. Flag does not equal bad. I think that’s where some of the concern lies. Flag is “hey, I need to get staff attention” for something. What’s something,…

Ok, I’ll take it but this kind of attitude [image] codinghorror: I suggest switching away from Discourse to some other software isn’t at all business-like. :wink: [image] jomaxro: Flag does not equal bad. I think the main problem I have, being a user, is that the mods removed the op…

[image] David_Thompson: the mods removed the option to “mark as other” That is indeed a problem. Did the mods provide a reason for removing the “something else” option? If not, I’d suggest making a topic in #meta (or Contribute > Site feedback , depending on the name) and asking. Give detai…

Inviting groups to topics [looking for help]

Support

David_Thompson (David Thompson) February 18, 2017, 6:51pm 10

Thanks sir, I will do that and if that option gets implemented again, I’ll have no problem flagging posts to notify the mods.

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Inviting groups to topics [looking for help]

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