# Invitare qualcuno a un messaggio conta come risposta, quando non dovrebbe

**URL:** https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403
**Category:** Bug
**Created:** [17 Febbraio 2019, 10:39pm UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403 "2019-02-17T22:39:51Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![icaria36](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/icaria36/32/426431_2.png) [@icaria36](https://meta.discourse.org/u/icaria36)
#### Post date: [17 Febbraio 2019, 10:39pm UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/1 "2019-02-17T22:39:51Z")

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Part of [[Paid] Meta-request for ticketing system related improvements](https://meta.discourse.org/t/paid-meta-request-for-ticketing-system-related-improvements/109401).

When inviting a user or a group to a message, that invitation counts as one reply in the group mailbox. Since an invitation is not a reply, it should’t count. For instance, whispers or assigning a message to someone doesn’t count as replies (correctly).

This problem is very relevant in the context of using Discourse as a ticketing system. Messages received with zero replies have top priority from the group. The fact that a message appears as replied (because of an invitation, not a real reply) might cause that it is not addressed on time, because the attention will keep going to other messages without replies.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [18 Febbraio 2019, 2:48am UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/2 "2019-02-18T02:48:53Z")

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I kind of feel this is bug in core, and should not be a paid special feature.

@dan can you investigate what is up here?

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### Author: ![icaria36](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/icaria36/32/426431_2.png) [@icaria36](https://meta.discourse.org/u/icaria36)
#### Post date: [24 Febbraio 2019, 7:22am UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/4 "2019-02-24T07:22:31Z")

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Grazie per aver indagato su questo problema. Per ora, ho rimosso il tag [paid] e ho spostato questa discussione in #Contribute > Bug.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [7 Marzo 2019, 2:46pm UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/8 "2019-03-07T14:46:27Z")

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FTR, this is being worked on in

> <https://github.com/discourse/discourse/pull/7108>

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### Author: ![icaria36](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/icaria36/32/426431_2.png) [@icaria36](https://meta.discourse.org/u/icaria36)
#### Post date: [18 Marzo 2019, 9:09am UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/9 "2019-03-18T09:09:48Z")

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I just tested this bug against the latest release (2.3.0.beta5) and it seems to be resolved. Thank you very much!

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [18 Marzo 2019, 9:29am UTC](https://meta.discourse.org/t/inviting-someone-to-a-message-counts-as-a-reply-when-it-shouldn-t/109403/10 "2019-03-18T09:29:44Z")

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