# App iOS mostra apenas tela branca
**URL:** https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940
**Category:** Bug
**Created:** [Outubro 31, 2018, 3:17am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940 "2018-10-31T03:17:04Z")
**Posts on this page:** 20
**Page:** 2
### Author:  [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [Outubro 31, 2018, 12:35pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/24 "2018-10-31T12:35:35Z")
Will send by DM
Thanks again
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### Author:  [@aroom](https://meta.discourse.org/u/aroom)
#### Post date: [Outubro 31, 2018, 12:47pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/25 "2018-10-31T12:47:19Z")
20 characters of yep
edit: can’t DM though
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Outubro 31, 2018, 1:03pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/26 "2018-10-31T13:03:58Z")
Ok bug has been identified and fixed. A new release has already been submitted to apple, will have to wait a few days to get it updated. I’m sorry for the 1% users who got hit by this. It was sadly a bug you could only face if you were not staff which sadly didn’t happen in last days of our testings where I introduced this specific feature.
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### Author:  [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [Outubro 31, 2018, 1:08pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/27 "2018-10-31T13:08:33Z")
Thanks for the prompt fix JJ
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### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [Outubro 31, 2018, 2:04pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/29 "2018-10-31T14:04:30Z")
> [@j.jaffeux](#):
>
> iOS changed things in recent version and doing so will force you to authenticate to each site two times. Opening through safari won’t have this issue.
What if I’m not logged in in Safari already? Won’t I have to login twice?
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Outubro 31, 2018, 2:05pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/30 "2018-10-31T14:05:21Z")
Still no, in this case it will open safari, you will login in safari, authorize and then it will come back to the app.
Basically, think of this as “Safari is my logins source of truth”
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### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [Outubro 31, 2018, 2:07pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/31 "2018-10-31T14:07:06Z")
Interesting. But you can’t carry that login over into an app, and you can’t do it in an embedded version of Safari instead?
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Outubro 31, 2018, 2:09pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/32 "2018-10-31T14:09:35Z")
It’s some new iOS flow which is not intended to work with SafariViewController (in app browser). There might be ways to make it better in the future though… I wanted to release the app to test that new topic listing behavior before going too far on this. Arguably this safari/in app issue, is either a non issue or only minor struggle first time you configure a site. It’s especially low hassle if you use a password manager.
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### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [Outubro 31, 2018, 2:16pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/33 "2018-10-31T14:16:09Z")
yeah, my concern is that the two main reasons I think most people would have the app is for notifications and to keep Safari clear from a bunch of tabs. I think defaulting to in-app would likely be better.
However, this is all still theoretical to me, because I still can’t get the new version of the app working, even after reinstalling. Perhaps I’m stuck in the 1%. lol
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Outubro 31, 2018, 2:18pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/34 "2018-10-31T14:18:20Z")
Yes as said we will need few days before apple accepts new update.
> [@jtbayly](#):
>
> I think defaulting to in-app would likely be better
This is what I did in the new build awaiting apple approval
> [@jtbayly](#):
>
> I think most people would have the app is for notifications and to keep Safari clear from a bunch of tabs
Yes probably, I also want to think this new topic listing will bring value, it does bring value to me as an app user, but I also don’t care about keeping my tabs clear, so… we will see.
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [Outubro 31, 2018, 3:43pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/35 "2018-10-31T15:43:55Z")
Would love a testflight invite if that’s still the preferred means of distribution.
Actually surprised to see that two previous Discourse apps sit in testflight expired, was there any reason not to re-use?
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Outubro 31, 2018, 4:32pm UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/36 "2018-10-31T16:32:57Z")
I changed name, and build auto expired, you simply didn’t get invited to recent ones which are on fabric, send me your email by pm I will invite you.
also testflight is slow and buggy hence why I prefer fabric.
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### Author:  [@TimeDoctor](https://meta.discourse.org/u/TimeDoctor)
#### Post date: [Novembro 2, 2018, 2:42am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/37 "2018-11-02T02:42:17Z")
> [@j.jaffeux](#):
>
> A new release has already been submitted to apple, will have to wait a few days to get it updated.
I think there’s an option through the app submission flow to get a build reviewed and out faster when there’s a bug like this?
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Novembro 2, 2018, 8:29am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/38 "2018-11-02T08:29:06Z")
There is, but speed of reviewing is not an issue anymore as it used to be. Review got finished yesterday, but we got rejected on something which hasn’t changed since version 1: the text of why we need camera access… So I have to “fix” it today, and request a new review.
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### Author:  [@RosemaryOrchard](https://meta.discourse.org/u/RosemaryOrchard)
#### Post date: [Novembro 2, 2018, 8:32am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/39 "2018-11-02T08:32:02Z")
Indicating to them that the release is to fix a bug impacting a lot of users isn’t a bad idea though, I have a lot of users in my 2 forums affected by this sadly.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Novembro 2, 2018, 9:24am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/40 "2018-11-02T09:24:22Z")
Ok I made a new build, submitted it to apple and sent a new build to beta-testers who are much more than before, which is cool. Will try to ask Apple to speed up the process.
EDIT: made a formal request to speed up the review.
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### Author:  [@RosemaryOrchard](https://meta.discourse.org/u/RosemaryOrchard)
#### Post date: [Novembro 2, 2018, 9:58am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/41 "2018-11-02T09:58:03Z")
> [@j.jaffeux](#):
>
> Ok I made a new build
Unfortunately installing this removed all the sites in my Discourse app. I’ll put that down to the beta process.
The problem is when adding the sites I manage back gives me an error telling me they’re running an outdated version of Discourse. One of them is running the latest beta and the other is running a recent build.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Novembro 2, 2018, 10:06am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/42 "2018-11-02T10:06:11Z")
Yes it might be due to beta process indeed.
Concerning update issue, I backported into stable yesterday evening, and just did backport into beta: [Commits · discourse/discourse · GitHub](https://github.com/discourse/discourse/commits/beta)
So an update should fix the beta issue and recent build if it is on master or stable.
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### Author:  [@RosemaryOrchard](https://meta.discourse.org/u/RosemaryOrchard)
#### Post date: [Novembro 2, 2018, 10:15am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/43 "2018-11-02T10:15:34Z")
An update to what, sorry? The Discourse install I have complete control over is saying there are no updates available. But dropping support for all installs not running the absolute latest beta without a warning seems unnecessary and unfriendly to all users.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [Novembro 2, 2018, 10:27am UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/44 "2018-11-02T10:27:04Z")
Yes that’s a mistake I’m sorry, and it was not my intention. But it happens iOS phased release works differently from what I thought and some people got this version when they shouldn’t.
I pushed commits to the beta branch so you can use them. If you don’t see the update yet, you should be able to see it soon.
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