# iOS app just shows white screen
**URL:** https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940
**Category:** Bug
**Created:** [10월 31, 2018, 3:17오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940 "2018-10-31T03:17:04Z")
**Posts on this page:** 20
**Page:** 3
### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [11월 2, 2018, 11:30오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/45 "2018-11-02T11:30:31Z")
Just a quick suggestion: should be able to add a site from the “edit sites” screen.
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### Author:  [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [11월 3, 2018, 11:31오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/46 "2018-11-03T11:31:40Z")
Revised app is live! Yay.
Can’t type using iOS keyboard from within it. Oh.
Can anybody else confirm?
I’m posting this from Safari.
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### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [11월 3, 2018, 11:53오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/47 "2018-11-03T11:53:41Z")
Well, I just deleted the beta, downloaded the 1.4.1 version of the app, added Meta, gave it the requested permissions, logged in, and left this comment.
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### Author:  [@ringgit](https://meta.discourse.org/u/ringgit)
#### Post date: [11월 3, 2018, 12:37오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/48 "2018-11-03T12:37:45Z")
There’s a new update in App Store. I updated it and while the “white screen” problem is gone, every time I tap on a forum, it swap me into Safari instead of opening inside the Discourse Hub app. I had to delete and redownload from App Store and only after that it works. Hope this helps!
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 3, 2018, 12:41오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/49 "2018-11-03T12:41:03Z")
It’s a new setting the 1.4.0 introduced where opening in safari was the default, in 1.4.1 opening inside app is the new default, but if you had downloaded 1.4.0 it’s not applied when updating to 1.4.1. To change this setting you can go in global ios settings → Discourse → and change the related options
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 3, 2018, 12:42오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/50 "2018-11-03T12:42:00Z")
Can you share a screen of where it’s happening please? It doesnt make much sense like this.
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### Author:  [@silverhuang](https://meta.discourse.org/u/silverhuang)
#### Post date: [11월 3, 2018, 6:13오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/51 "2018-11-03T18:13:19Z")
> [@RosemaryOrchard](#):
>
> The problem is when adding the sites I manage back gives me an error telling me they’re running an outdated version of Discourse.
I’m encountering the same issue with my site.
I just updated Discourse to version 1.4.1 on iOS 12.0.1 and my Discourse install is [v2.2.0.beta3 +39](https://github.com/discourse/discourse/compare/b23ebf10c276cab85e3a4f8c373e6e3e897411ee...tests-passed). My site was functional on the iOS app previously. Most unfortunate, I was getting the white screen on the previous version and was so looking forward to this update fixing it!
Am assuming to wait for next update? Thanks.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 3, 2018, 7:01오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/52 "2018-11-03T19:01:46Z")
Reach for /admin/upgrade to force an update
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [11월 4, 2018, 1:18오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/53 "2018-11-04T01:18:02Z")
Also experiencing this from within the app
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### Author:  [@silverhuang](https://meta.discourse.org/u/silverhuang)
#### Post date: [11월 4, 2018, 4:12오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/54 "2018-11-04T04:12:36Z")
Many thanks @j.jaffeux, that did the trick.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 4, 2018, 5:15오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/55 "2018-11-04T05:15:30Z")
you mean the leyboard is not showing? If so that’s an iOS bug not an app bug, this screen is SafariViewController I mostly don’t have the hand on it. Try to use open in safari setting this will probably work better.
I will investigate if theres a workaround around this though but don’t expect anything fast. FWIW I can’t reproduce.
Also does it happen all the time or seemingly randomly?
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [11월 4, 2018, 6:45오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/56 "2018-11-04T06:45:38Z")
Have never seen svc misbehave in this way, my guess is a keyboard was connected to the phone at some point?
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [11월 4, 2018, 11:46오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/57 "2018-11-04T11:46:06Z")
No, and it never occurred with the old app which I used several times daily. Safari and Chrome both work fine, occurs maybe one time in three with 1.4.1.
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### Author:  [@jtbayly](https://meta.discourse.org/u/jtbayly)
#### Post date: [11월 4, 2018, 12:14오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/58 "2018-11-04T12:14:52Z")
But you probably updated to iOS 12.1 around the same time, too, right? If so, two variables have changed, and it could be either one.
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [11월 4, 2018, 12:17오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/59 "2018-11-04T12:17:00Z")
No I had iOS 12.1 for several weeks on one device and it was on here for days prior to the discourse update.
Back in chrome because the keyboard loaded but wouldn’t accept entry. Works fine everywhere else in the OS, still isolated to the new Discourse app.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 4, 2018, 12:18오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/60 "2018-11-04T12:18:52Z")
> [@j.jaffeux](#):
>
> I will investigate if theres a workaround around this though
Can’t tell much more than what I said
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 4, 2018, 12:52오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/61 "2018-11-04T12:52:16Z")
I just sent you a beta build (1.4.1 179) can you tell me if it fixes your issue please ?
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [11월 4, 2018, 8:43오후 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/62 "2018-11-04T20:43:13Z")
Working fine here since updating, will use the mobile app exclusively for the time being to see if it recurs.
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### Author:  [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)
#### Post date: [11월 5, 2018, 9:46오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/63 "2018-11-05T09:46:53Z")
I’m back.
Basically, my issue is when trying to compose a reply the keyboard does not work. It’s visible but non-responsive, and the cursor is static (visible or invisible, depending on when it was invoked) rather than flashing.
This only seems to happen “sometimes” with the app. By that I mean it’s happening for me now but there was a period yesterday where it wasn’t happening (maybe?), and then of course it was happening immediately after I installed 1.4.1 that fixed the white screen issue.
**Videos** (in the periods where nothing seems to be happening I’m actually tapping the keyboard!)
Hopefully [@team](https://meta.discourse.org/groups/team) can learn from this most unfortunate series of events.
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### Author:  [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [11월 5, 2018, 9:48오전 UTC](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940/64 "2018-11-05T09:48:56Z")
I have also sent you the beta build yesterday, please try it.
Also your issue seems a little bit different and I would definitely not rule out any iOS bug as there are already been multiple bug fixes in text selection since iOS 12 has been released. FWIW the bug a limited number of you have been hitting with the keyboard since 1.4 is probably triggered by another hack to prevent other bugs with SFSafariViewController.
[이전 페이지](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940.md?page=2)
[다음 페이지](https://meta.discourse.org/t/ios-app-just-shows-white-screen/100940.md?page=4)