# iOS app user suddenly logged out?

**URL:** https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593
**Category:** Support
**Created:** [February 19, 2019, 10:05pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593 "2019-02-19T22:05:48Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Seth\_Godin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/seth_godin/32/119667_2.png) [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)
#### Post date: [February 19, 2019, 10:05pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/1 "2019-02-19T22:05:48Z")

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one of our users uploaded:

Was working OK but then changed to this

 ![IMG_3704.jpg](https://global.discourse-cdn.com/meta/original/3X/1/0/10f9df1c769041eb38504511e40e326748295450.jpeg)

And when I select Authorize it gives an error message

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Any thoughts?

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [February 19, 2019, 10:14pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/2 "2019-02-19T22:14:49Z")

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Hi @Seth_Godin,

Two things to try:

- remove the site and add it again
- reinstall the app

I can’t be 100% sure this is it here, but we are rethinking the auth flow due to some iOS bug with cookies in the app. This should improve this in the future.

Please let me know if it works or not.

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### Author: ![Seth\_Godin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/seth_godin/32/119667_2.png) [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)
#### Post date: [February 20, 2019, 1:02pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/3 "2019-02-20T13:02:51Z")

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> [@j.jaffeux](#):
>
> Two things to try:
> 
> - remove the site and add it again
> - reinstall the app
> 
> I can’t be 100% sure this is it here, but we are rethinking the auth flow due to some iOS bug with cookies in the app. This should improve this in the future.
> 
> Please let me know if it works or not.

thank you… I’ve let the user know!

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [February 20, 2019, 7:07pm UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/4 "2019-02-20T19:07:33Z")

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Unfortunately there are a number of current iOS bugs around browser cookie handling that are affecting the iOS app. @sam may have more specifics to share.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [March 18, 2022, 4:36am UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/5 "2022-03-18T04:36:35Z")

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [April 17, 2022, 4:37am UTC](https://meta.discourse.org/t/ios-app-user-suddenly-logged-out/109593/6 "2022-04-17T04:37:22Z")

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