# iPhone timeout
**URL:** https://meta.discourse.org/t/iphone-timeout/307650
**Category:** Self-hosting
**Created:** [May 11, 2024, 6:13pm UTC](https://meta.discourse.org/t/iphone-timeout/307650 "2024-05-11T18:13:37Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@pibodi](https://meta.discourse.org/u/pibodi)
#### Post date: [May 11, 2024, 6:13pm UTC](https://meta.discourse.org/t/iphone-timeout/307650/1 "2024-05-11T18:13:37Z")
Hello! I’ve successfully installed Discourse (as recommended, default docker installation), I am on Debian 12, 2 cores, 4Gb memory, 80 Gb disk space: [https://oreillefine.art](https://oreillefine.art)
The problem is that from my laptop I can always access this website, however from my iPhone (also, tested on different iPhones) it just fails to connect (“can’t establish secure connection”). After 2-3 hours, suddenly I was able to connect from iPhone, but then again, connection drops and again “can’t establish secure connection”… SSL certificate seems to be ok, checked here:
Here are results from `./launcher logs app`
```plaintext
x86_64 arch detected.
run-parts: executing /etc/runit/1.d/00-ensure-links
run-parts: executing /etc/runit/1.d/00-fix-var-logs
run-parts: executing /etc/runit/1.d/01-cleanup-web-pids
run-parts: executing /etc/runit/1.d/anacron
run-parts: executing /etc/runit/1.d/cleanup-pids
Cleaning stale PID files
run-parts: executing /etc/runit/1.d/copy-env
run-parts: executing /etc/runit/1.d/letsencrypt
[Sat 11 May 2024 05:43:22 PM UTC] Domains not changed.
[Sat 11 May 2024 05:43:22 PM UTC] Skip, Next renewal time is: 2024-07-08T11:05:55Z
[Sat 11 May 2024 05:43:22 PM UTC] Add '--force' to force to renew.
[Sat 11 May 2024 05:43:22 PM UTC] Installing key to: /shared/ssl/oreillefine.art.key
[Sat 11 May 2024 05:43:22 PM UTC] Installing full chain to: /shared/ssl/oreillefine.art.cer
[Sat 11 May 2024 05:43:22 PM UTC] Run reload cmd: sv reload nginx
warning: nginx: unable to open supervise/ok: file does not exist
[Sat 11 May 2024 05:43:22 PM UTC] Reload error for :
[Sat 11 May 2024 05:43:22 PM UTC] Domains not changed.
[Sat 11 May 2024 05:43:22 PM UTC] Skip, Next renewal time is: 2024-07-08T11:06:01Z
[Sat 11 May 2024 05:43:22 PM UTC] Add '--force' to force to renew.
[Sat 11 May 2024 05:43:23 PM UTC] Installing key to: /shared/ssl/oreillefine.art_ecc.key
[Sat 11 May 2024 05:43:23 PM UTC] Installing full chain to: /shared/ssl/oreillefine.art_ecc.cer
[Sat 11 May 2024 05:43:23 PM UTC] Run reload cmd: sv reload nginx
warning: nginx: unable to open supervise/ok: file does not exist
[Sat 11 May 2024 05:43:23 PM UTC] Reload error for :
Started runsvdir, PID is 537
ok: run: redis: (pid 549) 0s
ok: run: postgres: (pid 554) 0s
nginx: [warn] the "listen ... http2" directive is deprecated, use the "http2" directive instead in /etc/nginx/conf.d/discourse.conf:60
nginx: [warn] the "listen ... http2" directive is deprecated, use the "http2" directive instead in /etc/nginx/conf.d/discourse.conf:61
supervisor pid: 544 unicorn pid: 577
```
`ss -lnptu | grep :443` gives this:
```plaintext
tcp LISTEN 0 4096 0.0.0.0:443 0.0.0.0:* users:(("docker-proxy",pid=191092,fd=4))
tcp LISTEN 0 4096 [::]:443 [::]:* users:(("docker-proxy",pid=191098,fd=4))
```
Any ideas? Many thanks in advance!
---
### Author:  [@Arkshine](https://meta.discourse.org/u/Arkshine)
#### Post date: [May 11, 2024, 6:35pm UTC](https://meta.discourse.org/t/iphone-timeout/307650/2 "2024-05-11T18:35:58Z")
Hello,
Is the laptop an Apple device? Are you testing always with Safari? Did you try other browsers?
My wild guess is that the IP has a bad reputation and might be blocked by Safari.
> **blacklist check**
>
> [51.195.43.71 Report - OVHcloud - Limburg an der Lahn, DE | Proxy Detection Lookup | IP Address Lookup](https://www.ipqualityscore.com/ip-reputation-check/lookup/51.195.43.71)
> 
> **reputation check**
>
> [Network Tools: DNS,IP,Email](https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a51.195.43.71&run=toolpage)
>
> 
This is not surprising when it comes to OVH servers, as they are often used for spamming.
It would be a good idea to change IP if you can. 🤔
---
### Author:  [@pibodi](https://meta.discourse.org/u/pibodi)
#### Post date: [May 11, 2024, 6:44pm UTC](https://meta.discourse.org/t/iphone-timeout/307650/3 "2024-05-11T18:44:20Z")
Yes, I have a MacBook and I am using Safari too… but somehow it works on MacBook…
UPD: tried Firefox on iPhone. Having “NSURLErrorDomain” error… basically same outcome, the network connection was lost
---
### Author:  [@Arkshine](https://meta.discourse.org/u/Arkshine)
#### Post date: [May 11, 2024, 7:13pm UTC](https://meta.discourse.org/t/iphone-timeout/307650/4 "2024-05-11T19:13:34Z")
Safari has built-in security features; it might be possible that Safari on Mobile doesn’t contain the latest data on this IP (or the inverse with the Desktop version). I don’t know exactly how this works-- but the IP being blacklisted with a bad reputation is definitively an issue for me. 🤔
You can always try another browser on mobile to test or your wifi connection.
_(On my side, the site loads fine windows Desktop, Chrome android, and iPad Safari)_
---
### Author:  [@pibodi](https://meta.discourse.org/u/pibodi)
#### Post date: [May 11, 2024, 7:22pm UTC](https://meta.discourse.org/t/iphone-timeout/307650/5 "2024-05-11T19:22:35Z")
Ok, I checked with my WiFi, and it worked! So, it means this IP is blacklisted by my mobile operator… well, didn’t know his about OVH…