# Is it possible (and advisable) to reset bounce scores after changing email provider?

**URL:** https://meta.discourse.org/t/is-it-possible-and-advisable-to-reset-bounce-scores-after-changing-email-provider/372902
**Category:** Support
**Tags:** email
**Created:** [July 4, 2025, 8:52am UTC](https://meta.discourse.org/t/is-it-possible-and-advisable-to-reset-bounce-scores-after-changing-email-provider/372902 "2025-07-04T08:52:16Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 8:52am UTC](https://meta.discourse.org/t/is-it-possible-and-advisable-to-reset-bounce-scores-after-changing-email-provider/372902/1 "2025-07-04T08:52:16Z")

</div>

Is there a way to reset everybody’s bounce scores?

I guess that some new deliverability factors will apply with a new email provider, so it would make sense to start from scratch.

The closest I can find in settings is `Reset bounce score after days` – maybe changing it from its 30 default to 1 would work.

Thanks.