# 是否可以在 Discourse 中使用实时聊天软件？

**URL:** https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836
**Category:** Support
**Created:** [2020年七月26日 11:48 UTC](https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836 "2020-07-26T11:48:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![RyanUK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ryanuk/32/186091_2.png) [@RyanUK](https://meta.discourse.org/u/RyanUK)
#### Post date: [2020年七月26日 11:48 UTC](https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836/1 "2020-07-26T11:48:18Z")

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我花了一上午时间尝试了各种在线聊天软件，包括 HelpScout 和 Chatra，但无法让在线聊天与 Discourse 正常工作。

我参考了下面的讨论帖，但仍然一头雾水。

> [@Setup LiveChat Chat Integration](https://meta.discourse.org/t/livechat-chat-integration/151985):
>
> Create an account to [Text Accounts | Hire Text Suite](https://accounts.livechat.com/signup) Select the Install LiveChat code manually option Copy the script Visit your site at admin \> customize \> components and click on New component Enter a name for your component and click on Create Select the theme(s) to which you want to add the new component to activate it and click on Edit Code Go to the Common \> \<body\> tab, paste your script and Save Go to the si…

[https://meta.discourse.org/t/live-chat-integration/119732/12](https://meta.discourse.org/t/live-chat-integration/119732/12)

有人能帮忙吗？谢谢！

附：如果可能的话，我更倾向于继续使用 Help Scout 或 Chatra，因为这是我目前使用的平台。不过，如果实在不行，我也愿意考虑其他方案。谢谢！

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [2020年七月26日 14:55 UTC](https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836/4 "2020-07-26T14:55:47Z")

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我们为部分服务提供了指南：

[HubSpot 聊天集成](https://meta.discourse.org/t/hubspot-chat-integration/128777)

[Intercom 小部件](https://meta.discourse.org/t/intercom-widget/107517)

[LiveChat 聊天集成](https://meta.discourse.org/t/livechat-chat-integration/151985)

您可以直接使用上述集成，也可以在市场雇佣专人为您喜爱的服务定制集成方案。

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [2021年五月24日 17:06 UTC](https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836/5 "2021-05-24T17:06:49Z")

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> [@RyanUK](#):
>
> 我整个上午都在尝试各种实时聊天软件，包括 HelpScout 和 Chatra。

这里也提供了一个 HelpScout 聊天集成方案：

> [@Integrating HelpScout Chat Widget into Discourse Platform](https://meta.discourse.org/t/helpscout-chat-integration-with-beacon/191488):
>
> bookmark This guide explains how to add a HelpScout chat widget to your Discourse site, allowing users to initiate one-on-one chats with your team. person_raising_hand Required user level: Administrator Summary This guide will walk you through the process of integrating a HelpScout chat widget into your Discourse site. This integration enables your users to start direct conversations with your team, enhancing user support and engagement. Setting up HelpScout Create an account at [http…](https://www.helpscout.com/)

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [2021年五月24日 17:06 UTC](https://meta.discourse.org/t/is-it-possible-to-use-live-chat-software-with-discourse/158836/6 "2021-05-24T17:06:54Z")

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