# Is there a plugin or option for users to mark "helpful" posts?

**URL:** https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914
**Category:** Feature
**Created:** [12월 6, 2014, 12:15오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914 "2014-12-06T00:15:39Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 6, 2014, 12:15오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/1 "2014-12-06T00:15:39Z")

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Just wondering if anyone knows of a plugin (or an option) that could be used to mark a post as “helpful” or an “accepted solution” - similar to what is done on [http://community.wd.com/](http://community.wd.com/) - This would be very good for communities that are support driven as users could mark which posts actually were resolving their issue ((this is especially helpful when looking “inside” a thread because you can quickly identify which post resolved the issue for the op))

 ![](https://global.discourse-cdn.com/meta/original/3X/d/c/dc43003b5d055e6fb08492b86291d9ef47918a64.png)

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [12월 6, 2014, 1:08오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/2 "2014-12-06T01:08:30Z")

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This is one of the uses of the Like button.

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### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 6, 2014, 2:27오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/3 "2014-12-06T02:27:26Z")

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Not really… Likes seem to be more like “Kudos” (the star thing next to  
their name) on that site rather than “Accepted Solutions” - if you notice  
in the screenshot they have both - the reason is because you can “like” a  
response without it being the solution to the issue (for example someone  
was helpful, but they didn’t resolve the issue) and ONLY the original  
poster or a moderator can mark a post as the solution to the thread. It  
sounds cumbersome, but it seems to really work well - i’ve seen it on a  
number of support-focused boards it makes finding an answer in a long  
thread really easy.

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### Author: ![lisajill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lisajill/32/32289_2.png) [@lisajill](https://meta.discourse.org/u/lisajill)
#### Post date: [12월 6, 2014, 6:27오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/4 "2014-12-06T06:27:05Z")

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Check out [this plugin](https://github.com/shivpkumar/Solved-Button). 🙂

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### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 6, 2014, 7:05오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/5 "2014-12-06T07:05:48Z")

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That just might do it. Thank you so much. If there was an “Accepted  
Solution” button here, I could use it to mark your post as the answer 🙂

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### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 9, 2014, 12:03오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/6 "2014-12-09T00:03:52Z")

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Has anyone actually used this plugin before? I got it installed and like so many others it seems to have no effect…

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### Author: ![lisajill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lisajill/32/32289_2.png) [@lisajill](https://meta.discourse.org/u/lisajill)
#### Post date: [12월 9, 2014, 3:43오후 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/7 "2014-12-09T15:43:46Z")

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We have this installed on our staging instance and it is working in 1.2.0.beta3. It currently highlights the button and makes the “solved post” have a green background.

![](https://global.discourse-cdn.com/meta/original/3X/5/0/50bce73d76af9eab4c0ad32fe523d968b5a052f9.png)

vs an unsolved post:

![](https://global.discourse-cdn.com/meta/original/3X/f/7/f7da98e7f55f1857d37d3dbba99df5a53e84233d.png)

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<div class="post-metadata">

### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 9, 2014, 5:51오후 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/8 "2014-12-09T17:51:55Z")

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Well I have obviously done something wrong here… It shows up under admin/update but doesn’t appear next to the posts and seems to have no other effect…

Other than updating the .yml was there anything else you needed to do for installation?

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<div class="post-metadata">

### Author: ![lisajill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lisajill/32/32289_2.png) [@lisajill](https://meta.discourse.org/u/lisajill)
#### Post date: [12월 9, 2014, 6:02오후 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/9 "2014-12-09T18:02:53Z")

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I’m unsure. I only know that it continues to work on our staging environment… I’m actually not very technical myself, especially with Ruby apps. Hopefully someone else here can help you out. 🙂

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [12월 11, 2014, 6:55오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/10 "2014-12-11T06:55:17Z")

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Did you make sure to rebuild the container?

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<div class="post-metadata">

### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 11, 2014, 8:12오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/11 "2014-12-11T08:12:53Z")

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Several times, but i’ll give it another go tomorrow - maybe I missed something stupid somewhere.

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<div class="post-metadata">

### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 12, 2014, 4:08오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/12 "2014-12-12T04:08:58Z")

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No dice.

Did an upgrade to today’s version, ./launcher rebuild app and nada…

It shows up under admin/upgrade… there is just no change on the UI.

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<div class="post-metadata">

### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [12월 12, 2014, 4:37오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/13 "2014-12-12T04:37:52Z")

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Any errors in JS console?

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<div class="post-metadata">

### Author: ![strager](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@strager](https://meta.discourse.org/u/strager)
#### Post date: [12월 12, 2014, 5:27오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/14 "2014-12-12T05:27:56Z")

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Nothing is jumping out at me… I spoke to the author of the plugin and he said it’s been a while since he updated it. I’m guessing something broke compatibility with the install part ☹

I also just tried an earlier fork of the plugin in case his latest update broke it, but same issue.

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [6월 11, 2015, 10:30오전 UTC](https://meta.discourse.org/t/is-there-a-plugin-or-option-for-users-to-mark-helpful-posts/22914/15 "2015-06-11T10:30:38Z")

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> [@Solved Button Plugin](https://meta.discourse.org/t/solved-button-plugin/28129):
>
> SEE: Customers often ask us for a “solved button” feature. This has been discussed a few times on meta. [#7082](https://meta.discourse.org/t/how-do-you-mark-a-topic-as-solved-do-we-do-that-on-discourse/7082) [#26070](https://meta.discourse.org/t/voting-up-the-best-answer/26070) We are going to embark on building an official “Solved Button” I wanted to make sure it is very well specified prior. Prior Art@shiv built the [Solved Button](https://github.com/shivpkumar/Solved-Button) plugin, it performs some of the functionality we would like to see, but not all. Further more it is build on some old interfaces and needs an update. Spec Admins can select a checkbox on categories → settings, “allow …
