# Is there a way to change ownership of ‘welcome\_tl1\_user’?

**URL:** https://meta.discourse.org/t/is-there-a-way-to-change-ownership-of-welcome-tl1-user/114944
**Category:** Support
**Created:** [13 april 2019 om 16:16 UTC](https://meta.discourse.org/t/is-there-a-way-to-change-ownership-of-welcome-tl1-user/114944 "2019-04-13T16:16:27Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [13 april 2019 om 17:18 UTC](https://meta.discourse.org/t/is-there-a-way-to-change-ownership-of-welcome-tl1-user/114944/2 "2019-04-13T17:18:57Z")

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You can change the author of all automated messages. To change the sender, look for the “site contact username” admin setting.

FYI I have been advocating for an improvement here to let staff know about and follow up on automated messages.

> [@Feature idea: allow groups to send messages, or include a specific group in all messages to specific username](https://meta.discourse.org/t/feature-idea-allow-groups-to-send-messages-or-include-a-specific-group-in-all-messages-to-specific-username/106945):
>
> In my community, we have a helpdesk team, in addition to our @moderator and @admin teams. The team uses a @helpdesk group to private support via personal messages, and the [Tickets Plugin admission_tickets](https://meta.discourse.org/t/tickets-plugin/97914) to ensure follow up. Currently, automated messages are created, as tickets, from a team member’s own username and include the helpdesk group. This works because people like being able to reply to a human bean to ask questions and work with us until we’ve reached resolution. However, other members of the help…

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