# Is there a way to message all users, or selected groups?

**URL:** https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264
**Category:** Feature
**Created:** [4월 26, 2016, 6:35오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264 "2016-04-26T18:35:44Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![jpalermo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jpalermo/32/55933_2.png) [@jpalermo](https://meta.discourse.org/u/jpalermo)
#### Post date: [4월 26, 2016, 6:35오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/1 "2016-04-26T18:35:44Z")

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Hello; I’m the new online community manager for my organization, which means I’m also new to Discourse! I’m wondering if there’s a way to message all of our users, or even just selected groups? (We currently have groups based on permissions/category they belong to.)

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### Author: ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)
#### Post date: [4월 26, 2016, 6:57오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/2 "2016-04-26T18:57:42Z")

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There’s the `@everyone` group … (which apparently here on Meta, even I can mention and generate notifications, but I won’t) …

 ![](https://global.discourse-cdn.com/meta/original/3X/a/4/a4ca78b960c6b8c217ba5b306b5d21b813ca304d.png)

**Edit:** Or maybe not … seems to be a bug in changing that setting:

> [@Can't adjust mention settings for automatic "everyone" group](https://meta.discourse.org/t/cant-adjust-mention-settings-for-automatic-everyone-group/43267):
>
> Reproduce: Go to [https://discourse.example.org/admin/groups/automatic/everyone](https://discourse.example.org/admin/groups/automatic/everyone) and change the setting as follows: [image] Expected result: The group settings are changed so I can message everyone. Actual result: See above for “Name has already been taken” error.

That said, you should be able to do this for user-created groups as much as you want.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [4월 28, 2016, 1:07오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/3 "2016-04-28T01:07:20Z")

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`everyone` is a meta group that encoumpasses logged out users as well, we should simply suppress it from the admin UI.

@jpalermo allow mods and admins to @mention/message `trust_level_0` users and you can blast a message or mention to them.

But … warning, this is highly disruptive, I would probably disable the option after I blasted the “absolutely” absolutely critical message to the entire community.

A scenario where this may be worth doing is “my website was compromised, everyone, please change passwords asap”

Almost all other scenarios would be serviced just fine with banner topics or pinned topics.

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### Author: ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [4월 28, 2016, 1:18오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/4 "2016-04-28T01:18:19Z")

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Also be aware non-default user settings may prevent them from getting an email notification of the mention or PM.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [4월 28, 2016, 1:29오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/5 "2016-04-28T01:29:50Z")

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We also have the global system notice which is not dismiss able and I would recommend that in this scenario.

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### Author: ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)
#### Post date: [4월 28, 2016, 1:36오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/6 "2016-04-28T01:36:38Z")

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None of these (otherwise fine) scenarios address people who only read specific categories by email, though, and don’t visit the web site.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [4월 28, 2016, 1:52오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/7 "2016-04-28T01:52:41Z")

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Export all user emails from admin, users, feed into mass spam email tool of your choice and have at it…

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### Author: ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)
#### Post date: [4월 28, 2016, 11:39오전 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/8 "2016-04-28T11:39:16Z")

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Nah, it would seem there’s no need to pay a 3rd party service since we can use the PM system in this scenario.

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### Author: ![Mittineague](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mittineague/32/114259_2.png) [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [4월 28, 2016, 5:54오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/9 "2016-04-28T17:54:38Z")

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I suggest you take care to not let saving some money cloud your decision.

It all depends on how many “all” is, but a dedicated email service has precautions in place so that an “email blast” won’t be seen as excessive resource use by the host or a “SPAM blast” by various email clients.

Even if those precautions were to fail, _the service_ would be the fall guy for any blacklisting, not _your site_. If your site gets onto a blacklist you many find that other emails will be blocked as a result.

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### Author: ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)
#### Post date: [4월 28, 2016, 6:46오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/10 "2016-04-28T18:46:47Z")

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> [@Mittineague](#):
>
> a dedicated email service has precautions in place

We already pay an outbound SMTP service, which handles rate-limiting and deliverability factors on our behalf. It’s silly to think anyone would subscribe to a yet another service and go to all the effort of a one-time blast when such a simple built-in alternative is available.

Realistically, who on earth would choose option 2 below each time they need to notify all users about something? No one.

1. Create a PM to `trust_level_0`, send, and close the thread.

2. Subscribe to yet **another** service, pay for it, create a new distribution list for the “current” cohort of users, create a campaign for the one-time message, design an email template, schedule, and send.

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### Author: ![JennPatel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jennpatel/32/88190_2.png) [@JennPatel](https://meta.discourse.org/u/JennPatel)
#### Post date: [2월 6, 2018, 4:49오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/11 "2018-02-06T16:49:14Z")

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Haven’t been able to find the “global system notice” mentioned here:

> [@codinghorror](#):
>
> We also have the global system notice which is not dismiss able and I would recommend that in this scenario.

Is this feature still available?

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### Author: ![alxpck](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alxpck/32/243713_2.png) [@alxpck](https://meta.discourse.org/u/alxpck)
#### Post date: [2월 6, 2018, 4:55오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/12 "2018-02-06T16:55:20Z")

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@JennPatel Admin \> Settings \> Other \> global notice

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### Author: ![JennPatel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jennpatel/32/88190_2.png) [@JennPatel](https://meta.discourse.org/u/JennPatel)
#### Post date: [2월 6, 2018, 4:56오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/13 "2018-02-06T16:56:30Z")

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Thanks so much @alxpck! 🙂

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### Author: ![aschrijver](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/aschrijver/32/92004_2.png) [@aschrijver](https://meta.discourse.org/u/aschrijver)
#### Post date: [10월 13, 2018, 1:06오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/14 "2018-10-13T13:06:18Z")

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> [@sam](#):
>
> @jpalermo allow mods and admins to @mention/message `trust_level_0` users and you can blast a message or mention to them.

`trust_level_0` doesn’t sound, well.. all that trusting. Will members be able to see this group name anywhere (e.g. in a `To:` field, or something) when sending notice like this?

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### Author: ![aschrijver](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/aschrijver/32/92004_2.png) [@aschrijver](https://meta.discourse.org/u/aschrijver)
#### Post date: [11월 4, 2018, 3:22오후 UTC](https://meta.discourse.org/t/is-there-a-way-to-message-all-users-or-selected-groups/43264/15 "2018-11-04T15:22:23Z")

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I just did a blast to `trust_level_0` and then (a bit late) ‘Locked the Post’, but I have since still received a reply by email from some member. Before US West becomes active, is Lock Post the correct action?

PS I have only allowed new messaging by Admins in group settings.

**Edit** : Never mind. I was on mobile when urgently checking the UI. Now at the PC again, there is the additional option ‘Close Topic’ (which didn’t appear on mobile, even using Desktop View). Now wait and hope it stays quiet 🙂
