# Is this a discourse or dns issue

**URL:** https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021
**Category:** Self-hosting
**Created:** [June 16, 2018, 2:26pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021 "2018-06-16T14:26:37Z")
**Posts on this page:** 20
**Page:** 1

<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:26pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/1 "2018-06-16T14:26:37Z")

</div>

I went through the installation on my Linux machine, I went thru the ./discourse-setup and all went well, it said it would take a few minutes for the bootstrap stuff to set up, I have my website setup to make the IP address of my VPS go to [forum.origingaming.net](http://forum.origingaming.net) I created that A Name around a day ago, whenever I go to my website it says:

```
# This site can’t be reached

**forum.origingaming.net** is currently unreachable.

ERR_CONNECTION_FAILED

```

Is this due to me installing discourse wrong or is it an issue with my DNS?

---

<div class="post-metadata">

### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [June 16, 2018, 2:33pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/2 "2018-06-16T14:33:52Z")

</div>

‘A’ record looks fine … DNS seems to have propagated … the issue is on your server I suggest.

The HTML returned is showing some basic Ember.

Are you getting any build errors?

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:39pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/3 "2018-06-16T14:39:32Z")

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I haven’t got any errors

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:40pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/4 "2018-06-16T14:40:06Z")

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Should I try to rerun the ./discourse-setup and see if I get any errors?

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 2:42pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/5 "2018-06-16T14:42:59Z")

</div>

Looks like there is some kind of firewall blocking connections on port 80 & 443.  
are you sure those ports are open? where is your forum hosted?

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:44pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/6 "2018-06-16T14:44:26Z")

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I’m using SkySilk VPS, I’ll try to open those ports, don’t remember doing that

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:46pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/7 "2018-06-16T14:46:52Z")

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Ok, I allowed those ports via ufw, does that take time to update?

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 2:48pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/8 "2018-06-16T14:48:40Z")

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You allowed for incoming right?  
It should be instant.  
Though it still reports connection refused to me.

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:54pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/9 "2018-06-16T14:54:14Z")

</div>

I did

```
ufw allow 84
ufw allow 443

```

In the terminal, is there something else I need to do?

It returned Rule Updated (v6) for both of them

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 2:58pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/10 "2018-06-16T14:58:28Z")

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What does it return with ` sudo ufw status`

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 2:59pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/11 "2018-06-16T14:59:45Z")

</div>

Status: inactive

(20 chars)

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 3:01pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/12 "2018-06-16T15:01:03Z")

</div>

Should I enable it via sudo ufw enable?

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 3:01pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/13 "2018-06-16T15:01:07Z")

</div>

> [@SamBehner](#):
>
> Status: inactive

So it’s not UFW! try contacting your customer support if they have some other network based firewall in place.  
Ps: is your IP 64.190.xxx.xxx ??

> [@SamBehner](#):
>
> Should I enable it via sudo ufw enable?

Don’t complicate things by adding another variable, let it be disabled unless it is at least online.

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 3:02pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/14 "2018-06-16T15:02:34Z")

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Yeah my IP starts with that, I will contact customer support now, should I ask why ufw is disabled?

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 3:05pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/15 "2018-06-16T15:05:06Z")

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> [@SamBehner](#):
>
> should I ask why ufw is disabled?

No, You should ask them if they block public connections over port 80 & 443 with some sort of firewall, and if Yes, how to allow connections to your IP/VPS?

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 3:08pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/16 "2018-06-16T15:08:29Z")

</div>

> [@itsbhanusharma](#):
>
> if they block public connections over port 80 & 443 with some sort of firewall, and if Yes, how to allow connections

Ok, asking right now, thanks for your help btw

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<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [June 16, 2018, 3:11pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/17 "2018-06-16T15:11:27Z")

</div>

I totally missed this, Apologies about it!

What are the outputs of:

```plaintext
sudo netstat -peant | grep ":80 "
sudo netstat -peant | grep ":443 "

```

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<div class="post-metadata">

### Author: ![SamBehner](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sambehner/32/484787_2.png) [@SamBehner](https://meta.discourse.org/u/SamBehner)
#### Post date: [June 16, 2018, 3:15pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/18 "2018-06-16T15:15:08Z")

</div>

It said netstat command not found

EDIT:  
Installing net-tools rn so I can do i

EDIT:  
Apparently I can’t post any more messages because I’m a new member, so I’ll just edit this

When I did the netstat for “:80 “ it returned nothing, same with 443

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 16, 2018, 3:16pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/19 "2018-06-16T15:16:59Z")

</div>

If the IP works but not the domain name it’s a dns problem.

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<div class="post-metadata">

### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [June 16, 2018, 3:19pm UTC](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021/20 "2018-06-16T15:19:49Z")

</div>

> [@pfaffman](#):
>
> If the IP works but not the domain name it’s a dns problem.

Jay, not so sure … both domain and IP address are returning the same HTML for me.

[Next page](https://meta.discourse.org/t/is-this-a-discourse-or-dns-issue/90021.md?page=2)
