# Issue merging user accounts, web interace and rake console

**URL:** <https://meta.discourse.org/t/issue-merging-user-accounts-web-interace-and-rake-console/293938>\
**Category:** Product Support\
**Tags:** merge-user\
**Created:** [February 2, 2024, 5:12pm UTC](https://meta.discourse.org/t/issue-merging-user-accounts-web-interace-and-rake-console/293938 "2024-02-02T17:12:25Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![cmahns](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/cmahns/32/329271_2.png) [@cmahns](https://meta.discourse.org/u/cmahns)\
**Post date:** [February 2, 2024, 5:12pm UTC](https://meta.discourse.org/t/issue-merging-user-accounts-web-interace-and-rake-console/293938/1 "2024-02-02T17:12:25Z")

</div>

Currently running into an issue of a failed user merge of a very active user account into a new user. The user no longer has access to the previous user account and email, and due to my instance being on Auth0 SSO (which I do not have access to) I need to merge the users.

This hangs running in the browser, and I seem to be unable to kick the merge off using the application console as well.

> **Error Log, from running rake users:merge**
>
> ```plaintext
> # rake users:merge['redacted-source-user','redacted-target-user'] --trace
> Plugin name is 'discourse-user-notes', but plugin directory is named 'discourse-staff-notes'
> ** Invoke users:merge (first_time)
> ** Invoke environment (first_time)
> ** Execute environment
> ** Execute users:merge
> rake aborted!
> ArgumentError: topic
> /var/www/discourse/app/services/post_owner_changer.rb:12:in `block in initialize'
> /var/www/discourse/app/services/post_owner_changer.rb:11:in `each'
> /var/www/discourse/app/services/post_owner_changer.rb:11:in `initialize'
> /var/www/discourse/app/services/user_merger.rb:83:in `new'
> /var/www/discourse/app/services/user_merger.rb:83:in `change_post_owner'
> /var/www/discourse/app/services/user_merger.rb:71:in `block in move_posts'
> /var/www/discourse/app/services/user_merger.rb:69:in `each'
> /var/www/discourse/app/services/user_merger.rb:69:in `move_posts'
> /var/www/discourse/app/services/user_merger.rb:14:in `merge!'
> /var/www/discourse/lib/tasks/users.rake:57:in `block in <main>'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `block in execute'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `execute'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:219:in `block in invoke_with_call_chain'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `synchronize'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `invoke_with_call_chain'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:188:in `invoke'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:160:in `invoke_task'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block (2 levels) in top_level'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block in top_level'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:125:in `run_with_threads'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:110:in `top_level'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:83:in `block in run'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:186:in `standard_exception_handling'
> /var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:80:in `run'
> bin/rake:13:in `<top (required)>'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:58:in `load'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:58:in `kernel_load'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:23:in `run'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:492:in `exec'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:34:in `dispatch'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:28:in `start'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/exe/bundle:45:in `block in <top (required)>'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/friendly_errors.rb:117:in `with_friendly_errors'
> /usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/exe/bundle:33:in `<top (required)>'
> /usr/local/bin/bundle:25:in `load'
> /usr/local/bin/bundle:25:in `<main>'
> Tasks: TOP => users:merge
> 
> ```

---

_[View the full topic](https://meta.discourse.org/t/issue-merging-user-accounts-web-interace-and-rake-console/293938)._