# Issue when installing new Discourse instance

**URL:** https://meta.discourse.org/t/issue-when-installing-new-discourse-instance/259617
**Category:** Self-hosting
**Created:** [March 27, 2023, 8:40pm UTC](https://meta.discourse.org/t/issue-when-installing-new-discourse-instance/259617 "2023-03-27T20:40:47Z")
**Posts on this page:** 1
**Showing post:** 3

<div class="post-metadata">

### Author: ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)
#### Post date: [March 28, 2023, 10:34am UTC](https://meta.discourse.org/t/issue-when-installing-new-discourse-instance/259617/3 "2023-03-28T10:34:24Z")

</div>

> [@jcarney2024](#):
>
> `unable to access 'https://github.com/discourse/discourse.git/': gnutls_handshake() failed: Error in the pull function.`

I don’t think it has anything to do with the partial clone. Something seems to interfere with the TLS handshake.

[Help! Upgrade constantly fails](https://meta.discourse.org/t/help-upgrade-constantly-fails/259032) had the same issue and they are using Google Cloud as well, so maybe there’s a problem with that? 🤔

---

_[View the full topic](https://meta.discourse.org/t/issue-when-installing-new-discourse-instance/259617)._
