# Issue with Email Templates: Paste Disabled & No Create Permissions

**URL:** https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816
**Category:** Support
**Tags:** email, email-templates
**Created:** [October 16, 2025, 10:11am UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816 "2025-10-16T10:11:13Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![Akhil\_George](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akhil_george/32/525630_2.png) [@Akhil\_George](https://meta.discourse.org/u/Akhil_George)
#### Post date: [October 16, 2025, 10:11am UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/1 "2025-10-16T10:11:13Z")

</div>

I’m hitting a roadblock with the email templates. The paste function is disabled, which means I can’t add paste our existing templates. I also don’t see the options to create new templates

---

<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [October 16, 2025, 11:01am UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/2 "2025-10-16T11:01:07Z")

</div>

> [@Akhil\_George](#):
>
> I also don’t see the options to create new templates

How do you intend to use the new template if you were able to create one?

The templates you can customize are used in the code when certain events happen. If you added a new template, there would still be no place where this would be used.

---

<div class="post-metadata">

### Author: ![Akhil\_George](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akhil_george/32/525630_2.png) [@Akhil\_George](https://meta.discourse.org/u/Akhil_George)
#### Post date: [October 16, 2025, 2:00pm UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/3 "2025-10-16T14:00:09Z")

</div>

I was hoping there was a provision to code in new templates.

Is there anywhere I can turn on paste on the template field?

---

<div class="post-metadata">

### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [October 16, 2025, 2:09pm UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/4 "2025-10-16T14:09:28Z")

</div>

Are you having this issue with a specific template? all of them? we don’t restrict paste there, so perhaps it’s a browser issue… are you able to paste into the composer or other inputs on your Discourse site?

---

<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [October 25, 2025, 7:39pm UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/5 "2025-10-25T19:39:53Z")

</div>

@Akhil_George were you able to resolve your issue?

---

<div class="post-metadata">

### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [November 24, 2025, 7:40pm UTC](https://meta.discourse.org/t/issue-with-email-templates-paste-disabled-no-create-permissions/385816/6 "2025-11-24T19:40:36Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
