# Issue with UserNotificationRenderer reported in sidekiq
**URL:** https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393
**Category:** Support
**Created:** [August 10, 2019, 9:10am UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393 "2019-08-10T09:10:40Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@mfc](https://meta.discourse.org/u/mfc)
#### Post date: [August 10, 2019, 9:10am UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/1 "2019-08-10T09:10:40Z")
Hello
I’m new in this forum.
We have moved a week ago a productive phpbb forum to discourse.
> **[‼ MFC (1998-2024) ... c'est fini !](https://forums.mfc.bayern)**
>
> MFC (1998-2024) … c’est fini
> MFC, une success story depuis 25 ans
> L’aventure MFC a débuté il y a maintenant 25 ans, à une époque où internet commençait à se démocratiser.
> Nous avons créé le site afin …
I have to say, this discourse wonderfull… Everithing went well.
There is just une littel point what worries me.
Sidekiq reports…
```plaintext
Jobs::UserEmail
{"type"=>"user_private_message", "user_id"=>xxxx, "notification_id"=>yyyyy, "notification_data_hash"=>{"topic_title"=>"aaaa", "original_post_id"=>zzzz, "original_post_type"=>1, "original_username"=>"uuuu", "revision_number"=>nil, "display_username"=>"uuuu"}, "notification_type"=>"private_message", "post_id"=>pppp, "current_site_id"=>"default"}
Jobs::HandledExceptionWrapper: Wrapped NoMethodError: **undefined method `with_view_paths'** for UserNotifications::UserNotificationRenderer:Class Did you mean? with_options
```
I didn’t find any advice about UserNotificationRenderer except
[https://review.discourse.org/t/dev-add-support-for-rails-6/3186](https://review.discourse.org/t/dev-add-support-for-rails-6/3186)
And affected file in
app/mailers/user\_notifications.rb
For me it looks like notifications or messages are not going out…
Can anybody advice how to fix this ?
For info we have v2.4.0.beta2 + 183 installed, based on docker container…
Many thanks.
Stephane
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 10, 2019, 11:54am UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/2 "2019-08-10T11:54:16Z")
Are you using any nonstandard plugins?
---
### Author:  [@mfc](https://meta.discourse.org/u/mfc)
#### Post date: [August 10, 2019, 12:15pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/3 "2019-08-10T12:15:06Z")
I don’t think so. All from discourse.
Here what we use
discourse-email-all
discourse-events
discourse-sidebar-categories
discourse-sitemap
docker\_manager
---
### Author:  [@jaron](https://meta.discourse.org/u/jaron)
#### Post date: [August 11, 2019, 8:30pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/4 "2019-08-11T20:30:49Z")
I was running into the same error, but was able to fix it:
1. I upgraded Ubuntu to the latest release (still had the error).
2. I rebuilt the app (sudo ./launcher rebuild app) which fixed things. I’m running the latest release so otherwise would have tried upgrading instead of rebuilding.
---
### Author:  [@mfc](https://meta.discourse.org/u/mfc)
#### Post date: [August 11, 2019, 8:57pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/5 "2019-08-11T20:57:50Z")
Many thanks we will try.
We run Ubuntu 18.04.
Regarding discourse what is you version now ?
---
### Author:  [@mfc](https://meta.discourse.org/u/mfc)
#### Post date: [August 11, 2019, 9:58pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/6 "2019-08-11T21:58:45Z")
Ok, after rebuild it looks ok. Many thanks for the tip.
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [September 10, 2019, 9:59pm UTC](https://meta.discourse.org/t/issue-with-usernotificationrenderer-reported-in-sidekiq/125393/7 "2019-09-10T21:59:24Z")
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