# Issues Configuring Respond by Email

**URL:** https://meta.discourse.org/t/issues-configuring-respond-by-email/111851
**Category:** Support
**Created:** [17 maart 2019 om 15:01 UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851 "2019-03-17T15:01:16Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![Timelord](https://avatars.discourse-cdn.com/v4/letter/t/ba9def/32.png) [@Timelord](https://meta.discourse.org/u/Timelord)
#### Post date: [17 maart 2019 om 15:01 UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851/1 "2019-03-17T15:01:16Z")

</div>

Hey gang. I am finally getting around to setting up the respond via email functionality. I have followed the [official guide](https://meta.discourse.org/t/set-up-reply-via-email-support/14003), however I am seeing the following in the /logs

```plaintext
`Email can not be processed: Email::Receiver::NoBodyDetectedError`

`/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:110:in `report_to_store' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:101:in `add_with_opts' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:52:in `add' /usr/local/lib/ruby/2.5.0/logger.rb:536:in `warn' /var/www/discourse/lib/email/processor.rb:133:in `log_email_process_failure' /var/www/discourse/lib/email/processor.rb:24:in `rescue in process!' /var/www/discourse/lib/email/processor.rb:15:in `process!' /var/www/discourse/lib/email/processor.rb:12:in `process!' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:25:in `process_popmail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:43:in `block (2 levels) in poll_pop3' /usr/local/lib/ruby/2.5.0/net/pop.rb:666:in `each' /usr/local/lib/ruby/2.5.0/net/pop.rb:666:in `each_mail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:42:in `block in poll_pop3' /usr/local/lib/ruby/2.5.0/net/pop.rb:532:in `start' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:41:in `poll_pop3' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:16:in `execute' /var/www/discourse/app/jobs/base.rb:214:in `block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rails_multisite-2.0.6/lib/rails_multisite/connection_management.rb:63:in `with_connection' /var/www/discourse/app/jobs/base.rb:203:in `block in perform' /var/www/discourse/app/jobs/base.rb:199:in `each' /var/www/discourse/app/jobs/base.rb:199:in `perform' /var/www/discourse/app/jobs/base.rb:261:in `perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:82:in `process_queue' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:30:in `block in initialize'`

```

Any thoughts as to what could be going on here? It sure looks like Discourse is hitting the mailbox (gmail), but not pulling the messages.

---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [17 maart 2019 om 19:44 UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851/2 "2019-03-17T19:44:44Z")

</div>

> [@Timelord](#):
>
> Email can not be processed: Email::Receiver::NoBodyDetectedError

Does the mail actually contain Anything in the body?

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [7 mei 2022 om 02:19 UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851/3 "2022-05-07T02:19:54Z")

</div>



---

<div class="post-metadata">

### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [7 mei 2022 om 05:04 UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851/5 "2022-05-07T05:04:17Z")

</div>


