# Issues Configuring Respond by Email

**URL:** <https://meta.discourse.org/t/issues-configuring-respond-by-email/111851>\
**Category:** Support\
**Created:** [March 17, 2019, 3:01pm UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851 "2019-03-17T15:01:16Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Timelord](https://avatars.discourse-cdn.com/v4/letter/t/ba9def/32.png) [@Timelord](https://meta.discourse.org/u/Timelord)\
**Post date:** [March 17, 2019, 3:01pm UTC](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851/1 "2019-03-17T15:01:16Z")

</div>

Hey gang. I am finally getting around to setting up the respond via email functionality. I have followed the [official guide](https://meta.discourse.org/t/set-up-reply-via-email-support/14003), however I am seeing the following in the /logs

```plaintext
`Email can not be processed: Email::Receiver::NoBodyDetectedError`

`/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:110:in `report_to_store' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:101:in `add_with_opts' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-2.1.2/lib/logster/logger.rb:52:in `add' /usr/local/lib/ruby/2.5.0/logger.rb:536:in `warn' /var/www/discourse/lib/email/processor.rb:133:in `log_email_process_failure' /var/www/discourse/lib/email/processor.rb:24:in `rescue in process!' /var/www/discourse/lib/email/processor.rb:15:in `process!' /var/www/discourse/lib/email/processor.rb:12:in `process!' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:25:in `process_popmail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:43:in `block (2 levels) in poll_pop3' /usr/local/lib/ruby/2.5.0/net/pop.rb:666:in `each' /usr/local/lib/ruby/2.5.0/net/pop.rb:666:in `each_mail' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:42:in `block in poll_pop3' /usr/local/lib/ruby/2.5.0/net/pop.rb:532:in `start' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:41:in `poll_pop3' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:16:in `execute' /var/www/discourse/app/jobs/base.rb:214:in `block (2 levels) in perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rails_multisite-2.0.6/lib/rails_multisite/connection_management.rb:63:in `with_connection' /var/www/discourse/app/jobs/base.rb:203:in `block in perform' /var/www/discourse/app/jobs/base.rb:199:in `each' /var/www/discourse/app/jobs/base.rb:199:in `perform' /var/www/discourse/app/jobs/base.rb:261:in `perform' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:82:in `process_queue' /var/www/discourse/vendor/bundle/ruby/2.5.0/gems/mini_scheduler-0.9.1/lib/mini_scheduler/manager.rb:30:in `block in initialize'`

```

Any thoughts as to what could be going on here? It sure looks like Discourse is hitting the mailbox (gmail), but not pulling the messages.

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_[View the full topic](https://meta.discourse.org/t/issues-configuring-respond-by-email/111851)._