# Issues registering an account using either Protonmail or Tutanota

**URL:** <https://meta.discourse.org/t/issues-registering-an-account-using-either-protonmail-or-tutanota/102934>\
**Category:** Product Support\
**Created:** [November 28, 2018, 2:11am UTC](https://meta.discourse.org/t/issues-registering-an-account-using-either-protonmail-or-tutanota/102934 "2018-11-28T02:11:28Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [November 28, 2018, 2:41am UTC](https://meta.discourse.org/t/issues-registering-an-account-using-either-protonmail-or-tutanota/102934/2 "2018-11-28T02:41:00Z")

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We don’t — if the email is being sent but silently rejected (as spam or unwanted) by the email service, you would need to contact proton mail to figure out why.

Outlook / Hotmail is notorious for silent rejection of email they don’t like, by the way. This is not unheard of.

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_[View the full topic](https://meta.discourse.org/t/issues-registering-an-account-using-either-protonmail-or-tutanota/102934)._