# Issues troubleshooting email

**URL:** <https://meta.discourse.org/t/issues-troubleshooting-email/116016>\
**Category:** Self-hosting\
**Created:** [April 25, 2019, 10:03pm UTC](https://meta.discourse.org/t/issues-troubleshooting-email/116016 "2019-04-25T22:03:58Z")\
**Posts on this page:** 1\
**Showing post:** 8

<div class="post-metadata">

**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [April 25, 2019, 10:37pm UTC](https://meta.discourse.org/t/issues-troubleshooting-email/116016/8 "2019-04-25T22:37:31Z")

</div>

So

SSH into your server and do this:

`ping smtp.sparkpostmail.com`

Also, if you:

`cat /var/discourse/containers/app.yml | grep "smtp.sparkpostmail.com"`

What’s the response?

If you don’t get back a line like this:

`DISCOURSE_SMTP_ADDRESS: smtp.sparkpostmail.com`

It’s very likely that you typo’d the address during discourse-setup, which would explain why your server can’t resolve it. You can re-run discourse-setup or edit the app.yml to correct it.

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_[View the full topic](https://meta.discourse.org/t/issues-troubleshooting-email/116016)._