# JIRA Service Desk integration? **URL:** https://meta.discourse.org/t/jira-service-desk-integration/72762 **Category:** Support **Created:** [October 25, 2017, 2:44pm UTC](https://meta.discourse.org/t/jira-service-desk-integration/72762 "2017-10-25T14:44:22Z") **Posts on this page:** 1 **Showing post:** 4
### Author: ![markus9876](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/markus9876/32/81185_2.png) [@markus9876](https://meta.discourse.org/u/markus9876) #### Post date: [October 26, 2017, 10:25am UTC](https://meta.discourse.org/t/jira-service-desk-integration/72762/4 "2017-10-26T10:25:07Z")
As I just discussed the same in a different forum I thought I give you some further insight about my idea: _I am looking for a solution that also allows to directly create a support ticket out of a forum discussion. The community should try to help themselves, however if necessary they should be able to directly trigger a support case out of the discussion._ _A ticket should be created and the support staff be notified about that (which is already business of the ticketing software). However, he/she should be able to quickly jump to the link of the discussion as well._ _I assume this is a bi-directional integration and I am interested specifically if something like that exists for JIRA Service Desk or Zendesk Support?_ --- _[View the full topic](https://meta.discourse.org/t/jira-service-desk-integration/72762)._