So, emails are failing en masse once again on my site. [image] This situation happened once before (in January), and restarting Discourse “fixed” it. But due to the very nature of the problem, there’s no good way to stay informed about whether there is a problem or not. In this episode, emails ha…

Just stopped and started Discourse and it is still unable to send email. Here is a backtrace from GET /logs: /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `initialize' /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `open' /usr/local/lib/ruby/2.0.0/net/smtp.rb:541:in `tcp_socket' /usr/local/lib/ruby/2…

Do your box can resolve the DNS of the your stmp address? In other words can you dig it? dig smtpaddress.com

It’s the third DNS problem report in this week… :pokerface: This might be helpful: [image] Initial email failure. Job exception: getaddrinfo: Name or service not known installation Probably Discourse can’t figure out DNS for your <mycompany>.com. Set dns in DOCKER_OPT…

Hi @Falco + @fantasticfears . Thanks a lot for your responses. I got email working again after a little effort today. Adding the --dns options in /etc/default/docker and restarting docker with sudo service docker restart did work. I was able to open a /bin/bash inside the Discourse container and exe…

Jobs::HandledExceptionWrapper: Wrapped SocketError: getaddrinfo: Name or service not known

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fantasticfears (Erick Guan) April 16, 2016, 6:24pm 4

It’s the third DNS problem report in this week…

This might be helpful:

Topic		Replies	Views
Initial email failure. Job exception: getaddrinfo: Name or service not known Self-hosting	5	4486	June 8, 2024
I give up with email Support email	3	125	April 16, 2025
Email don't send Support email	1	400	August 24, 2023
Latest version of Discourse not sending Email Self-hosting email	8	493	July 2, 2024
Can’t send emails due to failed internal dns resolution Support	18	2987	January 7, 2022

Jobs::HandledExceptionWrapper: Wrapped SocketError: getaddrinfo: Name or service not known

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