# Limited "Mailing" Service for a Group
**URL:** https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973
**Category:** Support
**Tags:** personal-messages
**Created:** [January 25, 2025, 4:56pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973 "2025-01-25T16:56:05Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@SlimArtist20375](https://meta.discourse.org/u/SlimArtist20375)
#### Post date: [January 25, 2025, 4:56pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/1 "2025-01-25T16:56:05Z")
So- we need a way for a handful of users (not moderators), to send personal messages to other users. Moderators also need to moderate this, so it should be a required group to add. Can this be achieved?
Again, only a handful of users should be able to complete this action.
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### Author:  [@Turtle](https://meta.discourse.org/u/Turtle)
#### Post date: [January 25, 2025, 5:13pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/2 "2025-01-25T17:13:06Z")
Oh, and I think it preferably should not be a plugin, correct?
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### Author:  [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [January 26, 2025, 2:28am UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/3 "2025-01-26T02:28:44Z")
Why can’t these users message the other users, who are in a group? So it’s effectively messaging a group.
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### Author:  [@Heliosurge](https://meta.discourse.org/u/Heliosurge)
#### Post date: [January 26, 2025, 5:33am UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/4 "2025-01-26T05:33:34Z")
With it being a handful of users.. is this a handful of users part of a group? And you want them to be able to pm each other or is it messaging to this small group of users as a group?
If it is a small limited group of users and no one else allowed to use pm. Then maybe you could use some CSS to restrict seeing the message button if not part a group.
Though for moderators to be able to view/monitor pm without flags may need some finesse as iirc only admin can view pm without invitation
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### Author:  [@Turtle](https://meta.discourse.org/u/Turtle)
#### Post date: [January 26, 2025, 5:28pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/5 "2025-01-26T17:28:59Z")
So basically, right now personal messages are disabled on the site for safety. We want one group to be able to message other users, but all other users not in that group should remain unable to pm anyone (we already have it configured so they can contact the mods). So essentially it’s limited personal messaging. The company who manages the forum is usually pretty busy, so we don’t want them to have to enable a plugin or something. And then yeah, the pms should be moderator accessible.
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### Author:  [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [January 26, 2025, 6:09pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/6 "2025-01-26T18:09:32Z")
Do you use the `Personal message enabled groups` setting?
It might lack a feature you want, though.
> [@Turtle](#):
>
> but all other users not in that group should remain unable to pm anyone
Recipients will be able to reply to this PM, but you can probably just close the topic after sending the message so they can’t.
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### Author:  [@Turtle](https://meta.discourse.org/u/Turtle)
#### Post date: [January 26, 2025, 6:16pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/7 "2025-01-26T18:16:09Z")
Okay, sounds good (right @Slim?)
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### Author:  [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [January 26, 2025, 11:07pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/9 "2025-01-26T23:07:31Z")
@Turtle Or, what you could do is group inboxes, using group messaging.
It’s kinda roundabout, but what you could also do is to promote these guys to TL4 or something.
Another or, use the Chat function and attach it to a specific category where these users have private access to.
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### Author:  [@SlimArtist20375](https://meta.discourse.org/u/SlimArtist20375)
#### Post date: [January 27, 2025, 11:27pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/10 "2025-01-27T23:27:06Z")
I know how to enable other groups, but the non-moderator messages need to be monitored by the site’s moderators. I was hoping there was a way to have the `moderators` group be a required recipient to add.
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### Author:  [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [January 27, 2025, 11:47pm UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/11 "2025-01-27T23:47:43Z")
Okay, so what you want is that when someone from this group creates a pm, the moderators group is automatically added to the recipient list.
There is no built-in feature for that. If you are self-hosted, maybe you can create a trigger/script for the automation feature, or use a webhook.
I don’t know if it can be achieved with automation, I’m not familiar with it.
In both cases, it will require programming.
Maybe there’s a simpler solution, but I don’t see one right now. 🤔
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### Author:  [@SlimArtist20375](https://meta.discourse.org/u/SlimArtist20375)
#### Post date: [January 28, 2025, 12:15am UTC](https://meta.discourse.org/t/limited-mailing-service-for-a-group/348973/12 "2025-01-28T00:15:53Z")
> [@Canapin](#):
>
> Okay, so what you want is that when someone from this group creates a pm, the moderators group is automatically added to the recipient list.
Yes!
> [@Canapin](#):
>
> There is no built-in feature for that. If you are self-hosted, maybe you can create a trigger/script for the automation feature, or use a webhook.
The forum is self-hosted.
> **[Forum Update: Images Deleted](https://forum.creative.gimkit.com/t/forum-update-images-deleted/140783/6?u=slim)**
>
> Yeah, we self host the forum. There are options with the forum software we use to offload the images onto another service but it just isn’t a priority for me to work to make that happen right now.