# List of full moderation tools?

**URL:** https://meta.discourse.org/t/list-of-full-moderation-tools/57214
**Category:** Feature
**Created:** [2월 10, 2017, 3:38오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214 "2017-02-10T15:38:14Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![Maelrawn](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@Maelrawn](https://meta.discourse.org/u/Maelrawn)
#### Post date: [2월 10, 2017, 3:38오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/1 "2017-02-10T15:38:14Z")

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I’m a moderator on another forum using Discourse, and (this is going to sound silly) I’m not entirely sure I know where all of the moderation tools are.

Most importantly, I want to know if there’s any default function for queueing posts/threads to go up at a certain point in time. Other concerns are functions for alt tracking (I saw in another thread posted in '14 that if both accounts are over TL0, this no longer triggers - is this still true?), and if there’s any documentation for the mod tools which are currently available - it’d make it much easier to introduce new moderators if there were.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2월 10, 2017, 3:47오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/2 "2017-02-10T15:47:56Z")

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> [@Maelrawn](#):
>
> Most importantly, I want to know if there’s any default function for queueing posts/threads to go up at a certain point in time.

This is not yet possible.

> [@Maelrawn](#):
>
> Other concerns are functions for alt tracking (I saw in another thread posted in '14 that if both accounts are over TL0, this no longer triggers - is this still true?)

Not sure what you mean.

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### Author: ![Maelrawn](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@Maelrawn](https://meta.discourse.org/u/Maelrawn)
#### Post date: [2월 10, 2017, 3:52오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/3 "2017-02-10T15:52:23Z")

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I guess the better way to phrase it would be IP tracking for duplicate accounts? If someone is trying to dodge a ban and makes an alt to do so, they’d be sharing IPs.

I know there’s a search-by-IP function in the user lists but it didn’t pick up the only alt I know we have on our forum, and it doesn’t really fill that role well anyhow, if you have to manually search it.

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2월 10, 2017, 3:58오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/4 "2017-02-10T15:58:30Z")

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When you go to a user’s admin profile, you can do an IP Lookup which will list all other users using the same IP address.

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### Author: ![Maelrawn](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@Maelrawn](https://meta.discourse.org/u/Maelrawn)
#### Post date: [2월 10, 2017, 4:00오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/5 "2017-02-10T16:00:34Z")

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Ok, and is there any sort of documentation for other existing functions?

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2월 11, 2017, 2:37오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/6 "2017-02-11T02:37:56Z")

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What functions did you need documented exactly?

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### Author: ![traceymoko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/traceymoko/32/483235_2.png) [@traceymoko](https://meta.discourse.org/u/traceymoko)
#### Post date: [2월 12, 2017, 4:39오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/7 "2017-02-12T04:39:04Z")

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I remember thinking something like this would be helpful when I was first a moderator on a Discourse forum and was looking around here on Meta for finding out about things. I know there is a lot of helpful info here but it was just a little hard trying to tell if anything was out of date, and trying to jump around different topics to get an idea of the basics.

So recently, I had been thinking for a while about starting a wiki here on meta for a basic explanation of things such as the moderation queue, and keeping track of basically anything helpful related to moderation, and try mentioning things that are part of Discourse’s philosophy along the way (to provide more context about how some features were designed to be used).

(But I suppose I wasn’t sure how it’d be received, and have tried looking for topics already done for this if there are any.) But there’s not really a central place I’ve found at the moment (please point me to any if there are. Maybe there is and I haven’t looked hard enough, but if there was, I think it would be helpful to make it easier to find). for example these are some topics related to moderation tools here on Meta that I’ve found, but it’s always taken an extra step to find them (through jumping around on other topics, or through searching)

> [@Understanding user statuses, roles, and permissions](https://meta.discourse.org/t/description-of-various-user-states-in-discourse/35171):
>
> bookmark This is a guide for understanding the various user statuses, roles, and permissions within Discourse, including how they affect user capabilities and how they are stored in the database. person_raising_hand Required user level: Administrator Discourse has many built-in user statuses, roles, and permissions. These statuses and roles can be seen for a given user when viewing their profile from the users’ section of the admin dashboard: Permi…

> [@Understanding closed, unlisted, and archived topics](https://meta.discourse.org/t/what-is-the-difference-between-closed-unlisted-and-archived-topics/51238/):
>
> bookmark This guide explains the differences between Closed, Unlisted, and Archived topics in Discourse, including their characteristics and use cases. person_raising_hand Required user level: All users Discourse offers various ways to manage topics, including closing, unlisting, and archiving. Each of these options serves a different purpose and has specific effects on how topics are displayed and interacted with. This guide will explain the differences between these three states and th…

> [@Understanding "helpful flags" on user profiles](https://meta.discourse.org/t/what-does-helpful-flags-mean-on-the-user-page/25385/):
>
> bookmark This topic explains what “helpful flags” means on a user’s profile page and how this metric is calculated. person_raising_hand Required user level: Moderators and Admin When you view a user’s profile on Discourse, you might notice a metric called “helpful flags”. This number represents the user’s contribution to community moderation through the effective use of the flagging system. [Helpful flags on user profile] How are helpful flags calculated? The helpful flags count repre…

> **[Understanding Discourse Trust Levels](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/)**
>
> The user trust system is a fundamental cornerstone of Discourse. Trust levels are a way of…

These are a little bit extra and they’re not directly related to this topic on just the moderation tools, but for new moderators, it would be helpful side information.

> [@Maelrawn](#):
>
> and if there’s any documentation for the mod tools which are currently available - it’d make it much easier to introduce new moderators if there were.

After seeing this topic, I think I’ll go with doing that – starting off a community wiki for documenting moderation-related tools. I’m not sure if it would be helpful but I just know I might have found it helpful so I’ll have it for anyone else who might feel that way.

I know it might seem a bit excessive documenting things (you might see it as holding people’s hands maybe), but extra info on the tools would indeed be helpful to know, so I’ll try put together a place for it here on Meta (I have made a test start already but haven’t shared anything here yet)

If you have any thoughts on this please let me know 🙂

(Also apologies if I am not making much sense…just feel free to tell me to clarify anything.)

And with starting a wiki here on Meta, I mean making it a how-to, I suppose, that anyone can add to (I don’t mean that I can document everything because I don’t know everything, just wanted to make a start from things that I do know)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2월 12, 2017, 6:15오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/8 "2017-02-12T06:15:27Z")

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You can follow up with @erlend_sh it is possible we could sponsor this work.

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### Author: ![traceymoko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/traceymoko/32/483235_2.png) [@traceymoko](https://meta.discourse.org/u/traceymoko)
#### Post date: [2월 12, 2017, 7:10오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/9 "2017-02-12T07:10:01Z")

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Hi Jeff, oh no no I mean this as a totally voluntary thing— I love everything about Discourse and the team and would probably have a lot of fun trying to make something like this (we tend to go pretty all out sometimes with making how-tos on Hopscotch forum – even if they don’t end up being as helpful as we would think they are, but that’s okay).

I’m glad you think it would be nice to have — I shouldn’t depend on positive feedback in any way, but I admit I’ve been a little hesitant with posting here on Meta (I’m too in awe of everyone here), so seeing this topic and that others might find some documentation helpful too has encouraged me; I’ll get going then 😊

I would like to add that me thinking this idea was only made possible thanks to Discourse being open source + the [Discourse As Your First Rails App blog post](https://meta.discourse.org/t/discourse-as-your-first-rails-app/5751) which means I can access the moderation features again to help out with something like documentation 😃

Also I’m more hoping just to get something started and organised at the least, and would like to have it open for community input because again I definitely won’t know everything.

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### Author: ![JagWaugh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jagwaugh/32/69335_2.png) [@JagWaugh](https://meta.discourse.org/u/JagWaugh)
#### Post date: [2월 12, 2017, 9:43오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/10 "2017-02-12T09:43:34Z")

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I would be up for this. I think it would be a help. I am tech savvy enough to get through the install, but not experienced enough to program. I am probably not the only admin who looks at /sidekiq and thinks “This is obviously telling me something, I just wish I understood what it was saying - if I could just talk to sidekiq I’m sure we could have a richer, more nurturing relationship”.

I think a wiki which concentrated on daily activities for moderators would be helpful. Meta is great (as is discourse), but much of the content here is about support, and programming. The questions I brought with me when I first arrived were noob ones: How to I help a user who isn’t getting emails? (Check if there are bounces to that account, tell the user to check their spam folders, tell them to contact their ISP). How do I tell when an update ran? How do I trigger an update? What happens when an update runs? What does it mean when the system flags a user as “suspect”?

A few top down overviews of the internal workings wouldn’t be amiss. Nor would an explanation of just what renaming a user, or changing ownership of a post actually does.

HIDIs would be useful (HIDI: “How I Do It”): [Changing a user's email address when they can't access their account](https://meta.discourse.org/t/howto-change-a-users-email-when-they-cant-access-the-email-account/56322?source_topic_id=56987)

I can’t be the only one who stares at a button or setting and thinks “is this the self destruct feature?”

> [@traceymoko](#):
>
> After seeing this topic, I think I’ll go with doing that – starting off a community wiki for documenting moderation-related tools. I’m not sure if it would be helpful but I just know I might have found it helpful so I’ll have it for anyone else who might feel that way

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### Author: ![traceymoko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/traceymoko/32/483235_2.png) [@traceymoko](https://meta.discourse.org/u/traceymoko)
#### Post date: [2월 12, 2017, 12:15오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/11 "2017-02-12T12:15:39Z")

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This is really wonderful of you, thank you 😄

I think I’ll start to keep track of some things I’d like to mention too (might move this elsewhere later on):

- Agree vs defer vs disagree flags (what action counts for user who flagged and post creator, whether a post remains hidden)  
(I remember when I first saw these options, I actually did think that ‘agree’ meant ‘agree with the content of the post’, rather than ‘agree with the reason for flagging’)

- what sorts of things are included in the logs (maybe not anything lengthy is needed, but just a general brief thing)

- [closing vs archiving vs unlisting topics](https://meta.discourse.org/t/what-is-the-difference-between-closed-unlisted-and-archived-topics/51238/?source_topic_id=57214)

- user trust levels [Understanding Discourse Trust Levels](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/)

- I’d also like to mention things like one of Discourse’s aims is to give the community tools to look after itself too, and I’d like to link discussions behind some motivations for features so that people will be able to have some idea about making a decision too  
(e.g. if users are hitting the daily like limit and they would like it to be changed, there is not just going and changing it, but also like why rate-limiting is in place and I think that would be helpful to include. Edit: I just realised this is pretty quick to find out by searching here on Meta, but I think there have been a few other cases where I’ve found helpful stuff from just hopping around topics here, but didn’t know the things at the time when I would have needed it)

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### Author: ![mikechristopher](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mikechristopher/32/89135_2.png) [@mikechristopher](https://meta.discourse.org/u/mikechristopher)
#### Post date: [2월 12, 2017, 12:57오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/12 "2017-02-12T12:57:30Z")

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I think this would be great also. I would be happy to help write up some of the content.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [2월 12, 2017, 1:34오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/13 "2017-02-12T13:34:46Z")

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One of my current maybe-I-should plans, that I started my first tangible work on yesterday, is a Discourse for the New Admin book.

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### Author: ![traceymoko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/traceymoko/32/483235_2.png) [@traceymoko](https://meta.discourse.org/u/traceymoko)
#### Post date: [2월 12, 2017, 9:39오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/14 "2017-02-12T21:39:13Z")

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@mikechristopher @pfaffman Wow this is lovely 😊

I wanted to get started on having a place to collect some of the things I’ve seen and that have been mentioned, and I like to [have my WIPs public](https://blog.codinghorror.com/when-in-doubt-make-it-public/) (also would like to put up things like ‘note(s) to self’), is there any place here where we can safely have things like those? Probably it will be just more of a wiki that will be continually evolving, and will be in a ‘not ready for viewing’ state for some time (but still want it to be editable for everyone on community here); I was thinking about doing that in a new topic maybe? Or do people think I could do it in this one? I feel there might end up being quite a few different things so that is why I was thinking about making a new topic.

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### Author: ![ChrisBeach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chrisbeach/32/214628_2.png) [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [2월 12, 2017, 10:12오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/15 "2017-02-12T22:12:22Z")

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> [@traceymoko](#):
>
> I remember when I first saw these options, I actually did think that ‘agree’ meant ‘agree with the content of the post’, rather than ‘agree with the reason for flagging’

Me too. I think it’s [something that needs clarifying in the UI](https://meta.discourse.org/t/unclear-options-when-moderator-sees-flagged-post/57200)

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2월 12, 2017, 11:04오후 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/16 "2017-02-12T23:04:21Z")

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Feel free to post mock ups of what you propose.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [2월 13, 2017, 2:53오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/17 "2017-02-13T02:53:44Z")

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I’d personally love to see more #howto:faq to potentially eventually a #howto:moderation category with all of these topics. It would also be nice to eventually come up with a generic “READ ME FIRST: **Moderation** Quick Start Guide” like we have for Admins.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2월 13, 2017, 2:55오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/18 "2017-02-13T02:55:08Z")

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This is a listed narrative track for the Discourse bot, we have just back burnered that for a bit. In general using the bot to practice is a much better strategy than “hey champ enjoy this wall o’ text we’re about to blast in yo face”

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### Author: ![JagWaugh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jagwaugh/32/69335_2.png) [@JagWaugh](https://meta.discourse.org/u/JagWaugh)
#### Post date: [2월 13, 2017, 7:23오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/19 "2017-02-13T07:23:48Z")

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Yep, the wall o’ text thing just doesn’t work.

A quick informational text with some “Wanna know more?” links to an offsite resource would be more effective (presuming that the offsite resource is available and contains stuff like "How do I do “X”? Q&A).

This applies equally to a user and an admin README.

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### Author: ![traceymoko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/traceymoko/32/483235_2.png) [@traceymoko](https://meta.discourse.org/u/traceymoko)
#### Post date: [2월 13, 2017, 8:34오전 UTC](https://meta.discourse.org/t/list-of-full-moderation-tools/57214/20 "2017-02-13T08:34:54Z")

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> [@jomaxro](#):
>
> I’d personally love to see more #howto:faq to potentially eventually a #howto:moderation category with all of these topics. It would also be nice to eventually come up with a generic “READ ME FIRST: Moderation Quick Start Guide” like we have for Admins.

> [@codinghorror](#):
>
> “hey champ enjoy this wall o’ text we’re about to blast in yo face”

I had that in mind too, with wanting to eventually add to a moderation subcategory or something of the like. And also yes very much agree that heaps of text often doesn’t help get things across 🙂 was keeping that in mind too.

> [@JagWaugh](#):
>
> Yep, the wall o’ text thing just doesn’t work.
> 
> A quick informational text with some “Wanna know more?” links to an offsite resource would be more effective (presuming that the offsite resource is available and contains stuff like "How do I do “X”? Q&A).

I like that - then another reason for which having some more documentation/how-tos would be helpful 😊

I’ll continue with keeping this topic updated (but I think I might keep track of things in a separate topic as I go at the moment)

[다음 페이지](https://meta.discourse.org/t/list-of-full-moderation-tools/57214.md?page=2)
