# Live Chat Integration **URL:** https://meta.discourse.org/t/live-chat-integration/119732 **Category:** Support **Created:** [June 7, 2019, 11:56am UTC](https://meta.discourse.org/t/live-chat-integration/119732 "2019-06-07T11:56:37Z") **Posts on this page:** 20 **Page:** 1
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [June 7, 2019, 11:56am UTC](https://meta.discourse.org/t/live-chat-integration/119732/1 "2019-06-07T11:56:38Z")
Hi there! Any there any Live Chat plug-ins/apps that work with Discourse, such as Olark or Pure Chat, that anyone can recommend please? Thank you in advance. ---
### Author: ![justin.noom](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/justin.noom/32/147907_2.png) [@justin.noom](https://meta.discourse.org/u/justin.noom) #### Post date: [June 7, 2019, 5:13pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/2 "2019-06-07T17:13:30Z")
This might be what you’re looking for! > [@Babble Chat](https://meta.discourse.org/t/babble-a-chat-plugin/87297): > > warning Please note that this plugin is no longer maintained and will likely cause problems in its current state: Babble is an simple, lightweight chat plugin for Discourse. It re-skins the existing topic view into a sidebar, allowing for quick conversations in your forum. Note the tag above - Babble has been tagged a “broken-plugin.” Check out the [demo site](https://discourse-babble.com) to see it in action, or view (and contribute to!) the code [on Github](https://www.github.com/gdpelican/babble). If you’d like to help translate Babble to your lan… ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [June 8, 2019, 1:59am UTC](https://meta.discourse.org/t/live-chat-integration/119732/3 "2019-06-08T01:59:06Z")
See [Effectively using Discourse together with group chat](https://blog.discourse.org/2018/04/effectively-using-discourse-together-with-group-chat/) ---
### Author: ![Sean\_R](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sean_r/32/72433_2.png) [@Sean\_R](https://meta.discourse.org/u/Sean_R) #### Post date: [June 8, 2019, 6:04pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/4 "2019-06-08T18:04:50Z")
There is a plug-in for intercom. We use it and it works well. ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [June 10, 2019, 2:13pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/5 "2019-06-10T14:13:03Z")
Thanks for the replies. [https://purechat.com/](https://purechat.com/) did the job, and it’s free. ---
### Author: ![justin.noom](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/justin.noom/32/147907_2.png) [@justin.noom](https://meta.discourse.org/u/justin.noom) #### Post date: [June 10, 2019, 3:32pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/6 "2019-06-10T15:32:13Z")
What did you use to integrate it into Discourse? ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [June 10, 2019, 3:45pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/7 "2019-06-10T15:45:33Z")
Tried [https://purechat.com/](https://purechat.com/) and [https://www.zendesk.com/chat](https://www.zendesk.com/chat). Both work great, but I’m testing Zendesk more long-term as I like the features more. ---
### Author: ![justin.noom](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/justin.noom/32/147907_2.png) [@justin.noom](https://meta.discourse.org/u/justin.noom) #### Post date: [June 10, 2019, 3:58pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/8 "2019-06-10T15:58:02Z")
For Pure Chat, where did you wind up putting the HTML? Tried adding it to a theme/creating a new component without any luck. ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [June 10, 2019, 8:00pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/9 "2019-06-10T20:00:31Z")
Admin/Customize/Themes/Light/Edit CSS/HTML/ I placed the PureChat HTML code at the very end of the Discourse code, after the last tag. Hope this helps. For the Zendesk chat widget, the code has to go into the tag. ---
### Author: ![justin.noom](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/justin.noom/32/147907_2.png) [@justin.noom](https://meta.discourse.org/u/justin.noom) #### Post date: [June 11, 2019, 10:36am UTC](https://meta.discourse.org/t/live-chat-integration/119732/10 "2019-06-11T10:36:40Z")
Interesting - regardless of whether I put the code in ``, ``, `After Header`, ``, or `Footer` in `Common`, `Desktop`, or `Mobile` (tried 'em all just in case) nothing shows up, very odd. Maybe due to having less backend access as a paid [Discourse] user? ---
### Author: ![Pasquale\_De\_Leonardi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pasquale_de_leonardi/32/74998_2.png) [@Pasquale\_De\_Leonardi](https://meta.discourse.org/u/Pasquale_De_Leonardi) #### Post date: [June 12, 2019, 9:06am UTC](https://meta.discourse.org/t/live-chat-integration/119732/11 "2019-06-12T09:06:19Z")
Same Problem! I put the code in `` , `` , `After Header` , `` , or `Footer` in `Common` , `Desktop` , or `Mobile` (tried 'em all just in case) nothing shows up, ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [March 2, 2020, 3:32pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/13 "2020-03-02T15:32:48Z")
Something must have changed with Discourse since my last installation, as I can’t get Pure Chat to work anymore. ---
### Author: ![BishopV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bishopv/32/185715_2.png) [@BishopV](https://meta.discourse.org/u/BishopV) #### Post date: [April 19, 2020, 3:17am UTC](https://meta.discourse.org/t/live-chat-integration/119732/14 "2020-04-19T03:17:16Z")
hi chris , may i know u did found the solution to settle your purechat issue ? now still working ? ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [April 19, 2020, 9:13am UTC](https://meta.discourse.org/t/live-chat-integration/119732/15 "2020-04-19T09:13:24Z")
As mentioned above, I installed Pure Chat no problem a while ago. However, a few Discourse updates later and I can’t get it to work anymore. I’ve tried other chat apps too, and I can’t get any to work… ---
### Author: ![BishopV](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bishopv/32/185715_2.png) [@BishopV](https://meta.discourse.org/u/BishopV) #### Post date: [April 20, 2020, 3:28pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/16 "2020-04-20T15:28:37Z")
christian i found out u just unable the [content security policy script src] in the setting , but it will be very dangerous , now im figure it out to enable CSP with working purechat script . ---
### Author: ![christian\_01](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/christian_01/32/162392_2.png) [@christian\_01](https://meta.discourse.org/u/christian_01) #### Post date: [April 20, 2020, 5:33pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/17 "2020-04-20T17:33:03Z")
cool. trying that now. I have that setting unchecked anyway to allow AdSense to show ads. Awesome, works a treat @BishopV. Thank you. p.s. I’m testing ‘[Chatra](https://chatra.io/)’ in below screenshot. You can see it live here: [https://bloggingcommunityworld.com/](https://bloggingcommunityworld.com/) ![Screenshot 2020-04-20 at 18.43.26](https://global.discourse-cdn.com/meta/original/3X/3/9/3916bed5a803419448e69f47396b60f08749e6b6.jpeg) ---
### Author: ![Sam\_Rose](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam_rose/32/120403_2.png) [@Sam\_Rose](https://meta.discourse.org/u/Sam_Rose) #### Post date: [June 17, 2020, 2:18pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/18 "2020-06-17T14:18:03Z")
What is interesting to me is that at least for people who would use chat more like [zulipchat.com](http://zulipchat.com) you can basically just use discourse as-is, since it auto updates as people post messages. ---
### Author: ![RyanUK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ryanuk/32/186091_2.png) [@RyanUK](https://meta.discourse.org/u/RyanUK) #### Post date: [July 26, 2020, 7:45am UTC](https://meta.discourse.org/t/live-chat-integration/119732/19 "2020-07-26T07:45:35Z")
Hi, I realise this is an old thread, has anyone been able to install HelpScout Beacon live chat into Discourse? I have seen the instructions on installing [livechatinc.com](http://livechatinc.com) and I followed the instructions and it did not work for Help Scout. [Setup LiveChat Chat Integration](https://meta.discourse.org/t/livechat-chat-integration/151985) ---
### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax) #### Post date: [May 24, 2021, 5:08pm UTC](https://meta.discourse.org/t/live-chat-integration/119732/20 "2021-05-24T17:08:33Z")
> [@Integrating HelpScout Chat Widget into Discourse Platform](https://meta.discourse.org/t/helpscout-chat-integration-with-beacon/191488): > > bookmark This guide explains how to add a HelpScout chat widget to your Discourse site, allowing users to initiate one-on-one chats with your team. person_raising_hand Required user level: Administrator Summary This guide will walk you through the process of integrating a HelpScout chat widget into your Discourse site. This integration enables your users to start direct conversations with your team, enhancing user support and engagement. Setting up HelpScout Create an account at [http…](https://www.helpscout.com/) ---
### Author: ![RHEE](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rhee/32/286338_2.png) [@RHEE](https://meta.discourse.org/u/RHEE) #### Post date: [December 19, 2022, 2:37am UTC](https://meta.discourse.org/t/live-chat-integration/119732/21 "2022-12-19T02:37:52Z")
Hi, seems like the demo site link is broken. Can you provide the new link to chat demo? Having hard time how to set up this new plugins in my community. [Next page](https://meta.discourse.org/t/live-chat-integration/119732.md?page=2)